
General Manager-IT
5 days ago
Role & responsibilities
- Strategic Planning and IT Governance
• Develop and drive IT strategy aligning with business objectives.
• Lead digital transformation initiatives including SAP, CRM, DMS, and mobile technologies.
• Define IT policies, SOPs and controls.
- SAP System Management
• Oversee end-to-end implementation and management of SAP S/4HANA, including modules like FI, CO, MM, SD, and PS.
• Ensure SAP systems are optimally configured and regularly upgraded as per business requirements.
• Manage SAP support, enhancements, and user adoption across departments.
- Non-SAP Applications & Integrations
• Manage integration and performance of non-SAP systems such as CRM (Salesforce etc), HRMS and Engineering Project Tools (like MS Projects, BIM platforms etc.).
• Lead evaluation and implementation of bespoke or off-the-shelf software for functions not covered under SAP.
- Project Management
• Lead IT projects including new system implementations, upgrades, migrations (e.g., to RISE with SAP, cloud platforms).
• Manage timelines, budgets, vendor coordination, testing (UAT), and change management. 5. Business Process Optimization
• Collaborate with business units (Sales, Finance, Projects, Procurement, CRM etc.) to map, reengineer and automate processes.
• Drive paperless workflows, document management systems, and internal portals.
- IT Infrastructure & Security Oversight
• Coordinate with Infrastructure & Security Heads for smooth operations of network, data center/cloud infra, cybersecurity, and disaster recovery.
• Ensure high system uptime and data integrity.
- Team & Vendor Management
• Lead a cross-functional team of IT professionals.
• Manage vendor relationships for software, support, implementation partners, and licensing.
- Data & Analytics Enablement
• Facilitate deployment and adoption of Business Intelligence / Analytics platforms (e.g., SAP Analytics Cloud, Power BI etc.).
• Ensure data integration, reporting accuracy, and dashboard development to support CXOs.
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