D&t Analyst I – Cyber Security, Software Asset Management

India is among the top ten priority markets for General Mills and hosts our Global Shared Services Centre This is the Global Shared Services arm of General Mills Inc which supports its operations worldwide With over 1 300 employees in Mumbai the center has capabilities in the areas of Supply Chain Finance HR Digital and Technology Sales Capabilities Consumer Insights ITQ R D Quality and Enterprise Business Services Learning and capacity-building is a key ingredient of our success Position Title D T Analyst I - Cyber Security Software Asset Management Function Group Digital Technology Location Mumbai Shift Timing 11 30 AM to 08 30 PM Role Reports to D T Manager - Cyber Security Technology Asset Management Remote Hybrid in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves 100 brands In 100 countries Across six continents With iconic brands like Cheerios Pillsbury Betty Crocker Nature Valley and Haagen-Dazs we ve been serving up food the world loves for 155 years and counting Each of our brands has a unique story to tell How we make our food is as important as the food we make Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good For more details check out General Mills India Center GIC is our global capability center in Mumbai that works as an extension of our global organization delivering business value service excellence and growth while standing for good for our planet and people With our team of 1800 professionals we deliver superior value across the areas of Supply chain SC Digital Technology D T Innovation Technology Quality ITQ Consumer and Market Intelligence CMI Sales Strategy Intelligence SSI Global Shared Services GSS Finance Shared Services FSS and Human Resources Shared Services HRSS For more details check out We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow JOB OVERVIEW KEY ACCOUNTABILITIES I Software catalogue Lifecycle Governance Maintain and govern a centralized authoritative software catalogue across IT OT and cloud environments Standardize catalogue entries reduce version sprawl and ensure alignment with support and lifecycle policies Classify and oversee applications including SaaS browser extensions and AI tools for security risk and compliance considerations II Process Governance Optimization Support intake approval and retirement processes for software assets Partner with Cyber Security Infrastructure Procurement and Software License Compliance teams on risk reviews onboarding and decommissioning of applications Analyse usage and lifecycle data to recommend rationalization consolidation or retirement of redundant tools III Tool Automation Enablement Leverage SAM tools ServiceNow SAMPro for automated discovery reconciliation and reporting Configure dashboards and reports to provide visibility into compliance utilization and lifecycle health Contribute to workflow automation e g software request and approval processes to increase efficiency and reduce manual effort IV Stakeholder Collaboration Knowledge Sharing Build strong working relationships with global stakeholders in Cyber Security Infrastructure Procurement Finance Digital Workplace Legal and Software License Compliance Contribute to governance frameworks policies and standards to strengthen enterprise-wide SAM practices Maintain accurate process documentation and promote best practices across global teams MINIMUM QUALIFICATIONS Education - Full time graduation from an accredited university Mandatory- Note This is the minimum education criteria which cannot be altered 4-6 years of total experience in IT Asset Management with at least 3 years of dedicated experience in Software Asset Management SAM ServiceNow CSA certification mandatory Practical experience with software catalogue management and lifecycle governance Hands-on experience with SAM tools such as ServiceNow SAMPro Strong understanding of ITAM principles procurement lifecycles and software governance Experience analyzing software usage and lifecycle data to drive cost and risk optimization Knowledge of software lifecycle stages procurement deployment upgrades retirement Strong communication collaboration and analytical problem-solving skills Proficiency with Microsoft Office Suite Word Excel PowerPoint Teams PREFERRED QUALIFICATIONS Advanced ServiceNow expertise with SAM module implementation and administration CIS-SAM strongly preferred Professional certifications in SAM ITAM e g CSAM CHAMP CITAM ITIL v4 Foundation preferred Knowledge of cloud SaaS licensing models subscription perpetual enterprise agreements Familiarity with IT Service Management ITSM processes and their integration with SAM Technical proficiency with scripting languages e g PowerShell Python for automation and reporting Exposure to cybersecurity practices including risk assessment and compliance frameworks ISO 27001 SOX NIST Experience addressing software catalogue considerations in OT ICS environments Proven ability to work effectively in a global matrixed organization with diverse cross-functional stakeholders COMPANY OVERVIEW We exist to make food the world loves But we do more than that Our company is a place that prioritizes being a force for good a place to expand learning explore new perspectives and reimagine new possibilities every day We look for people who want to bring their best bold thinkers with big hearts who challenge one other and grow together Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what s next