Team Leader

5 days ago

Hyderabad, Telangana, India Bank of America Full time

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us

Process Overview*

Managed Implementation provides fulfillment services for clients that purchase Treasury products. Role involves user to manage end to end implementation of treasury products.

Managed Implementation comprises of:

  • Express End to End – This role supports the Implementation of Treasury services from end to end perspective and include steps like: Document review, Filling forms, setting up service

on system of records and Client Communication using group email box.

Job Description*

(Provide a high-level overview of the role and scope of responsibilities)

  • The associate will report to an FLM
  • Understand, interpret and implement the instructions mentioned on Treasury requests sent by sales
  • Manage regular conversations through emails & online chats with onshore & offshore teams
  • Provide resolution to the status requests and queries from internal customers and external client
  • Deliver and manage individual targets and contribute towards process metrics

Responsibilities*

  • Adherence to the SLAs
  • Adhere to the NNTs

Requirements*

  • Understand, interpret and implement the instructions mentioned on Treasury requests sent by sales
  • Manage regular conversations through emails & online chats with onshore & offshore teams
  • Provide resolution to the status requests and queries from internal customers
  • Deliver and manage individual targets and contribute towards process metrics

Job Title*

Team Leader

Education*

Graduation

Certifications If Any

Experience Range*

6-8 Years

Foundational skills*

  • Excellent Communication & Interpersonal skills
  • Eye for Detail

Desired skills

Work Timings*

20:30-05:30 IST

Job Location*

Hydrabad

The below fields are for internal use only (Do not copy the below details on Workday)

List of Process / Business with best suited profile fitment for the role*

Treasury Fulfillment

Requisition ID*

To be filled by the TA Partner

Role Type*

Individual Contributor

Sub Band*

8A

Segment Type*

Non IT

Location*

Hyderabad

GDL*

Rajesh Duraiswamy,

GDL one Down*

Saurabh Rajpal

Function*

Managed Implementation

LOB*

Treasury

Business / Process Name*

Manage Implementation

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