Team Leader, Delivery

8 hours ago

Hyderabad, Telangana, India RealPage, Inc. Full time
Overview

The Team Leader coordinates the workflow of the Invoice Processing & Quality Control teams in support of Invoice Processing Operations India work group. The Team Leader is well-versed on all processes and procedures of Invoice Processing Operations (includes tasks/sub-tasks) and serves as a mentor and trainer to other team members. In addition, also assists the manager with all general office duties, coordinate training procedures, project distribution, and scheduled reports.

Responsibilities
  • Manage day to day operations of the Invoice Processing Operations team to ensure the groups deliverables are met
  • Research and resolve client/staff questions and issues.
  • Maintain seamless communication with the US counterparts and liaise with them on operational front regularly.
  • Handle the leave management for the team effectively and ensure a proactive communication is sent to the US staff.
  • Drive process efficiencies within the group every quarter.
  • Train and mentor new and existing staff members of the team.
  • Step up to complete the tasks if the situation demands
  • Timely escalation to management of problem/issues that may affect deliverables
  • Always assist Manager in the evaluation of group/individual performance
  • Participate in the screening and interview selection process
  • Participate in coaching and counseling staff
  • Needs to be flexible for handling additional tasks as per the business requirements.
Qualifications
  • Minimum 5 plus years of overall work experience is preferred.
  • Minimum 2 years of experience in leading the teams in the BPM/ITeS Operations groups.
  • Bachelor's degree or equivalent is required.
  • Must have good experience with Microsoft Office products (Primarily MS Excel & PowerPoint).
  • Excellent language and communication skills (written and verbal).
  • Experience with data analysis, problem solving and root cause analysis.
  • Self-motivated and goal oriented.
  • Proven ability to effectively communicate with internal and external management and work collaboratively.
  • Ability to learn and utilize new procedures and processes quickly.
  • High level of organizational skills and ability to effectively prioritize group/individual tasks.

  • Offshore Delivery Leader

    2 weeks ago

    Hyderabad, Telangana, India i4 Consulting : Reimagining HR Blueprints Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Job Summary The Offshore Delivery Leader will oversee the operations of the offshore delivery center in Hyderabad, driving excellence in team performance, business growth, and innovation. This leader will play a critical role in building high-performing product teams for complex trading platforms, nurturing next-generation talent, ensuring the overall...

  • Operations Delivery Leader

    6 days ago

    Hyderabad, Telangana, India R1 RCM Full time

    Job Description: Operations Delivery Leader (8M)R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most...

  • Operations Delivery Leader

    1 week ago

    Hyderabad, Telangana, India R1 RCM Full time

    Job Description: Operations Delivery Leader (8M) R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most...

  • Team Leader

    1 week ago

    Hyderabad, Telangana, India Aurigene Pharmaceutical Services Limited Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Role OverviewPosition Title: Team Leader - Process R&DRole Band : L1Location : HyderabadPurpose:Lead the design, development, and scale-up of safe, robust, and cost-efficient chemical processes that meet client specifications for quality, yield, and timelines.Objective:Ensure on-time delivery with scientific rigor, data-driven decision-making, and...

  • Logistics Team Leader

    4 days ago

    Hyderabad, Telangana, India LEDFlex Group Full time

    Job DescriptionJob Title: Logistics Team LeaderRole And Company OverviewLEDFlex Group was established in 2010 after identifying a gap in the market for a more comprehensive range of linear lighting products and has now grown into a leading technology supplier. We design, develop and manufacture LED lighting solutions for the UK and International markets. At...

  • Operations Delivery Leader

    2 days ago

    Hyderabad, Telangana, India R1 Full time

    R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing...

  • Team leader

    10 hours ago

    Hyderabad, Telangana, India Bigbasket Full time

    KEY RESPONSIPONSIBILITIES:• Responsible In Managing The Team of 20 to 30Agents.• Setting And Meeting Performance Targets for Accuracy, Efficiency and Quality and• Ensuring meeting Clints SLA.• Monitor and Track the performance with respect to SLAs, Clint satisfaction.• Maintaining Up-to-date Knowledge of Process developments.• Assist with...

  • Team Leader

    2 weeks ago

    Hyderabad, Telangana, India Bank of America Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job Description:About UsAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to...

  • E-Commerce Team Leader

    2 weeks ago

    Hyderabad, Telangana, India Thought Frameworks Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Posting: Ecommerce Tech LeaderLocation: Hyderabad IndiaExperience Level: 10+ YearsFull-time Hybrid/Remote options available | WFO| 5 DaysReports to: Digital Sales & Svcs Marketing LeaderPosition Overview:We are seeking a visionary Ecommerce Tech Leader to drive the transformation of our sales and services functions across Residential and commercial Fire...

  • Team Leader

    6 days ago

    Hyderabad, Telangana, India Bank of America Full time

    Job Description:About UsAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to...