
Business Development Executive
6 hours ago
Job Description – Business Development Executive (BDE) | Tileswale
Location: Morbi / Rajkot
Experience: Fresher – 2 years (Ceramic/Tiles/Flooring industry experience preferred)
Employment Type: Full-Time
About the Role
Tileswale is looking for a dynamic Business Development Executive (BDE) to handle customer inquiries, generate leads, manage B2B/B2C relationships, and coordinate between clients, manufacturers, and logistics to ensure smooth operations and excellent customer satisfaction.
Key Responsibilities
Lead Management & Customer Engagement
- Respond to emails, WhatsApp, and CRM inquiries promptly.
- Add and track inquiries in CRM; schedule follow-ups.
- Generate leads through IndiaMART, Google, and other online platforms.
- Maintain strong relationships with existing and potential clients.
Order & Coordination Management
- Coordinate with accounts, manufacturers, and logistics teams.
- Share order updates, dispatch details, and collect customer feedback.
- Negotiate transportation costs and ensure timely deliveries.
B2B & B2C Handling
- Support B2B customers with leads, stock updates, and follow-ups.
- Assist B2C customers with installation, site visits, and post-installation support.
- Identify and onboard installers and accessory vendors across cities.
Requirements
- 0–2 years of experience in Sales/Business Development (tiles/ceramic/flooring preferred).
- Strong communication and relationship-building skills.
- Familiar with CRM tools and digital lead generation platforms.
- Organized, proactive, and customer-focused.
Job Type: Full-time
Work Location: In person
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