Renewal Operation Manager

6 days ago


Mumbai, Maharashtra, India THE RRKS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Immediate Joiner

Budget - 5 LPA

Note-IT/ Software industry required

only from mumbai location candidate can apply

Designation – Sales Operations Executive

Experience – 2+Years

Roles & Responsibilities:-


• Managing the different facets of subscription and support renewals.


• Preparing the renewal proposal, quotations, invoices, and notifications.


• New Project execution & tracking.


• Strong follow-up on pending payments.


• Daily reporting of Renewals, Payments & New Projects.


• Contacting clients directly to negotiate terms and conditions and render renewal contracts.


• Positioning services and escalating pain points to the concern team.


• Bridging between Sales, Finance and Support team.


• Augmenting the upsell & cross-sell opportunities

Required Knowledge, Skills, and Abilities


• Bachelor's degree


• Experience as a operation executive for a minimum of 2 years


• Must have outstanding customer service skills.


• Strong interpersonal and active listening skills.


• Must have good computer skills.


• Must be highly detail-oriented and have the ability to multi-task effectively.


• Must be able to work long hours including evenings and weekends as per business requirement


• Must be able to tolerate stressful situations and work under pressure.


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