Chief Technology Officer

Responsibilities Include (but not limited to):

We're looking for a hands-on Chief Technology Officer (CTO) to lead all technology initiatives for Voiceoc's US business. This role is ideal for someone who combines strong engineering leadership with deep AI product-building experience — someone who can code, lead, and innovate at the same time. The CTO will manage the engineering team, guide AI development, interface with clients for technical requirements, and ensure scalable, reliable delivery of all Voiceoc platforms.

Must-Have (Technical Requirements)

• 5-7 years of experience in software engineering with at least 2+ years in a leadership capacity.
• Strong proficiency in Python (FastAPI, Flask, or Django).
• Experience integrating OpenAI / Gemini / Mistral / Whisper / LangChain.
• Solid experience with AI/ML model integration, LLMs, and RAG pipelines.
• Proven expertise in cloud deployment (AWS / GCP), Docker, and CI/CD.
• Strong understanding of backend architecture, API integrations, and system design.
• Experience building scalable, production-grade SaaS or conversational AI systems.
• Excellent communication and leadership skills — capable of interfacing with both engineers and clients.

ROLE INCLUDES:

Technical Leadership:

• Own end-to-end architecture, development, and deployment of Voiceoc's AI-driven Voice & Text platforms.
• Work closely with the Founder to define the technology roadmap, ensuring alignment with business priorities and client needs.
• Oversee AI/ML feature development: including LLM integrations, automation workflows, and backend systems.
• Ensure system scalability, data security, uptime, and performance across all active deployments (US Projects).
• Collaborate with the AI/ML engineers to guide RAG pipelines, voicebot logic, and LLM prompt optimization.

Hands-On Contribution

• Actively contribute to the core codebase (preferably Python/FastAPI/Node).
• Lead by example in code reviews, architecture design, and debugging.
• Experiment with LLM frameworks (OpenAI, Gemini, Mistral, etc.) and explore their applications in healthcare automation.

Product & Delivery Management

• Translate client requirements into clear technical specifications and deliverables.
• Oversee product versioning, release management, QA, and DevOps pipelines.
• Collaborate with client success and operations teams to handle technical escalations, performance issues, and integration requests.
• Drive AI feature innovation — identify opportunities for automation, personalization, and predictive insights.

Team Management

• Manage and mentor an 8–10 member engineering team.
• Conduct weekly sprint reviews, define coding standards, and ensure timely, high-quality delivery.
• Hire and train new engineers to expand Voiceoc's technical capability.
• Foster a culture of accountability, speed, and innovation.

Client-Facing & Operational Ownership

• Join client calls (US-based hospitals) to understand technical requirements or resolve issues directly.
• Collaborate with the founder on technical presentations and proof-of-concept discussions
• Handle A–Z of tech operations for the US business — infrastructure, integrations, uptime, and client satisfaction.

Good to Have (Optional):

● Familiarity with telephony & voice tech stacks (Twilio, Exotel, Asterisk etc.).

Job Type: Full-time

Pay: ₹2,500, ₹3,000,000.00 per year

Application Question(s):

• Years of experience in a Technical leadership role? ?
• Years of experience in integrating LLMs or AI/ML models (Open AI, Gemini, Mistral, Whisper, Lang Chain) in real-world projects?
• Do you have strong hands-on experience with Python frameworks like FastAPI, Flask, or Django?
• Do you have experience deploying scalable systems on AWS/GCP using Docker and CI/CD pipelines? ?

Work Location: In person