
L1 System Administrator
3 days ago
Key Responsibilities :
- Troubleshoot and resolve issues related to desktops, laptops, printers, and other peripherals.
- Install, configure, laptops, Desktops, Wi-fi Devices and maintain operating systems and
software applications.
- Monitor system performance and report anomalies to senior administrators.
- Assist in user account management (creation, modification, deletion).
- Perform routine maintenance tasks such as backups, updates, and patching.
- Document issues and resolutions in the helpdesk system.
- Escalate unresolved issues to L2/L3 support teams as necessary.
- Support onboarding/offboarding processes including device setup and recovery.
- Maintain inventory of IT assets and update records regularly.
Required Skills & Qualifications :
- Diploma or bachelors degree in computer science, Information Technology, or related field.- 03 years of experience in IT support or system administration.
- Basic knowledge of Windows/Linux operating systems.
- Familiarity with Intune, Defender, Active Directory, Office 365, and remote desktop tools.
- Understanding of networking fundamentals (IP, DNS, DHCP).
- Strong problem-solving and communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
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