Sr. E-commerce Manager

2 days ago

Noida, Uttar Pradesh, India WELTEC Institute Full time ₹ 1,04,000 - ₹ 1,30,878 per year

**Job Description: Client Success Manager/Ecommerce growth manager

Location: Banglore,Delhi-NCR [ Hybrid (Office-based once a week initially, with

reduced frequency post-training)]

Industry: E-commerce / Digital Marketing

Experience Level: 10-12 years
Position Overview**
We are looking for a highly motivated and experienced Client Success Manager to

join our dynamic team. The ideal candidate will have experience managing ecommerce campaigns on platforms like Amazon and Walmart, with a strong

understanding of listing optimization, digital marketing strategies, and client

management. As the main point of contact for USA-based clients, the Client Success

Manager will ensure seamless communication, timely execution of campaigns, and

the optimization of client outcomes.

Key Responsibilities

  • Client Relationship Management:
  • Serve as the primary point of contact for USA-based clients.
  • Build and maintain strong, long-lasting relationships with clients.
  • Ensure clients are fully satisfied with the services and results delivered.
  • Campaign Management & Optimization:
  • Oversee and manage e-commerce campaigns on Amazon, Walmart, and

other relevant platforms.

  • Optimize product listings, ads, keywords, and campaigns to drive sales and

performance.

  • Analyze campaign data and provide insights for improvement.
  • Communication & Reporting:
  • Provide regular updates to clients on campaign progress, performance, and

optimizations.

  • Translate complex data insights into easy-to-understand reports for clients.
  • Address client queries, resolve concerns, and ensure a smooth experience.
  • Collaboration with Internal Teams:
  • Work closely with internal teams to ensure alignment on campaign objectives

and deliverables.

  • Act as a bridge between clients and the internal operations/marketing team to

execute plans efficiently.

  • Targeted Outreach:
  • Identify and engage with agencies servicing USA clients in need of ecommerce management and optimization services.
  • Look for potential opportunities within Amazon's internal teams or related

roles to recruit skilled professionals.

Skills & Qualifications

  • 10-12 years of experience in client success, digital marketing, or e-commerce,

ideally with a focus on Amazon, Walmart.

  • Proven experience in managing e-commerce campaigns, particularly in listing

optimization and advertising.

  • Strong understanding of e-commerce metrics, KPIs, and ROI.
  • Ability to effectively communicate and build relationships with USA-based

clients.

  • Fluency in English is a must; both written and verbal communication must be

strong.

  • Highly organized and able to manage multiple projects simultaneously.
  • Proactive, with a solution-oriented mindset and a client-first attitude.
  • Experience working in an agency setting or with large e-commerce platforms

(Amazon, Walmart, etc.) is highly preferred.

Skills: amazon,wal-mart,product listings,communication,campaigns,e-commerce

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