National Head- Gold Loan

Role & responsibilities

NB "We are recruiting for a scheduled commercial bank"

Job Title : National Head- Gold Loan

Location : Thrissur

Years of Experience:

The National Head oversees all facets of the Gold Loan business nationally, focusing on Profit & Loss (P&L) management and strategic market expansion.

1. Strategy and Business Growth

2. P&L Ownership: Full responsibility for the Gold Loan portfolio's national P&L, including revenue targets, cost management, and profitability.

3. Strategic Planning: Design and execute a national strategy for the Gold Loan vertical to achieve aggressive Assets Under Management (AUM) and market share growth.
4. Product Management: Oversee the development, design, and pricing of new Gold Loan products and schemes to remain competitive and meet diverse customer needs (e.g., Agri Gold Loans, Business Gold Loans).

5. Market Expansion: Identify new geographies and market segments for expansion. Develop and execute a roadmap for branch roll-out and optimization of existing branch networks for Gold Loan services.

6. Operations and Risk Management

7. Operational Excellence: Standardize and streamline Gold Loan operational processes across all branches for efficiency, speed, and customer experience. This includes application processing, gold valuation, storage, and release.

8. Risk and Audit Compliance: Implement robust risk management frameworks to mitigate operational risks, including fraud, valuation discrepancies, and loss/damage of collateral. Ensure strict adherence to Reserve Bank of India (RBI) guidelines and internal bank policies.
9. Collateral Security: Oversee the integrity and security of the gold storage process, including vault management, periodic audits, and insurance arrangements.

10. Asset Quality: Maintain and improve the portfolio quality by actively monitoring Non-Performing Assets (NPAs) and devising effective collection and recovery strategies, including the auction process.

11. Sales and Marketing

12. Sales Strategy: Develop high-impact national sales and marketing strategies to drive customer acquisition and cross-selling, leveraging the bank's existing customer base.

13. Digital Integration: Champion the adoption of digital and technological initiatives to enhance the customer journey (e.g., online application, e-KYC, digital payment options).

14. Partnerships: Build and manage strategic alliances with Business Correspondents (BCs), fintech companies, and other partners to expand reach.

15. Team Leadership and Management

16. Talent Development: Recruit, train, and mentor a high-performing leadership team for Gold Loan operations and sales at regional and zonal levels.

17. Performance Management: Set clear Key Performance Indicators (KPIs) for the entire Gold Loan vertical and monitor performance against targets. Foster a performance-driven culture.

Key Skills and Competencies

• Deep Industry Expertise: In-depth knowledge of the Gold Loan business cycle, market dynamics, and competitive landscape.
• P&L and Business Acumen: Proven track record of managing large-scale P&L and delivering sustained business growth.
• Regulatory Knowledge: Comprehensive understanding of RBI regulations, KYC/AML norms, and all compliance requirements related to Gold Loans.
• Leadership: Exceptional ability to lead, motivate, and manage large, geographically dispersed teams.
• Risk Management: Strong capabilities in credit appraisal, operational risk assessment, and NPA management specific to gold collateral.
• Strategic Thinking: Ability to formulate and implement long-term strategic plans while responding effectively to short-term market changes.

Age: Not exceeding 60 years (as on the date of application)

Preferred candidate profile