Branch Manager
3 hours ago
The Branch Manager plays a pivotal role in leading the branch team, driving business growth, and ensuring profitability. The position demands strong leadership, deep product knowledge, and a passion for customer-centric banking. You will oversee the full range of NBFC and retail financial products including NCD, CCD, SD, Gold Loan, Third-Party Products, and OTPAY AePS services.
Key Responsibilities:
- Lead overall branch operations, business development, and revenue generation.
- Achieve branch targets across NCDs, CCDs, SDs, insurance, mutual funds, gold loans, and OTPAY AePS.
- Build, coach, and motivate a high-performing sales and service team.
- Develop business strategies for customer acquisition, retention, and cross-selling.
- Ensure branch compliance with regulatory and company policies.
- Strengthen relationships with HNI customers and local business communities.
- Conduct periodic performance reviews, motivate the team, and recognize achievers.
- Plan and execute local marketing and promotional campaigns.
Key Skills:
- Excellent leadership, planning, and decision-making abilities
- Strong knowledge of NBFC or Bank retail liability and third-party products
- Strategic thinker with customer-oriented mindset
- Excellent communication and negotiation skills
- Proficiency in managing operations, audit, and compliance
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