Branch Manager

2 days ago

Thrissur, Kerala, India ICL Fincorp Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Job Responsibilities of a Branch Manager

  1. Operations Management


• Oversee daily branch operations to ensure smooth functioning.


• Ensure compliance with company policies, financial regulations, and operational standards.


• Manage cash flow, inventory, and administrative records.

  1. Sales & Business Development


• Develop and implement strategies to achieve branch sales targets.


• Identify new business opportunities and local marketing initiatives.


• Maintain strong relationships with key customers and local partners.

  1. Team Leadership & Development


• Supervise, train, and motivate branch staff to achieve performance goals.


• Conduct performance reviews and provide coaching or disciplinary actions when needed.


• Foster a positive, results-driven work environment.

  1. Customer Service & Relationship Management


• Ensure high levels of customer satisfaction and prompt resolution of complaints.


• Promote excellent service standards and client retention strategies.


• Act as the face of the branch for community and business relations.

  1. Financial Management


• Monitor branch budgets, expenses, and profitability.


• Prepare monthly and quarterly performance and financial reports.


• Ensure accurate accounting, billing, and audit readiness.

  1. Compliance & Risk Management


• Enforce safety, security, and compliance protocols.


• Stay updated on regulatory changes affecting branch operations.


• Conduct regular audits to minimize operational risk.

  1. Strategic Planning & Reporting


• Analyze market trends and competitor performance.


• Recommend operational or marketing improvements to senior management.


• Report branch performance metrics and suggest data-driven actions.

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