National Head Gold Loan

NB "We are recruiting for a scheduled commercial bank"

Job Title : National Head- Gold Loan

Location : Thrissur

Years of Experience:

The National Head oversees all facets of the Gold Loan business nationally, focusing on
Profit & Loss (P&L) management
and
strategic market expansion
.

1.
Strategy and Business Growth

• P&L Ownership:
  Full responsibility for the Gold Loan portfolio's national
  P&L
  , including revenue targets, cost management, and profitability.
• Strategic Planning:
  Design and execute a
  national strategy
  for the Gold Loan vertical to achieve aggressive
  Assets Under Management (AUM)
  and market share growth.
• Product Management:
  Oversee the development, design, and pricing of new Gold Loan products and schemes to remain competitive and meet diverse customer needs (e.g., Agri Gold Loans, Business Gold Loans).
• Market Expansion:
  Identify new geographies and market segments for expansion. Develop and execute a roadmap for
  branch roll-out
  and optimization of existing branch networks for Gold Loan services.

2.
Operations and Risk Management

• Operational Excellence:
  Standardize and streamline Gold Loan operational processes across all branches for efficiency, speed, and customer experience. This includes application processing, gold valuation, storage, and release.
• Risk and Audit Compliance:
  Implement
  robust risk management frameworks
  to mitigate operational risks, including fraud, valuation discrepancies, and loss/damage of collateral. Ensure strict adherence to
  Reserve Bank of India (RBI)
  guidelines and internal bank policies.
• Collateral Security:
  Oversee the integrity and security of the gold storage process, including vault management, periodic audits, and insurance arrangements.
• Asset Quality:
  Maintain and improve the
  portfolio quality
  by actively monitoring Non-Performing Assets (NPAs) and devising effective
  collection and recovery strategies
  , including the auction process.

3.
Sales and Marketing

• Sales Strategy:
  Develop high-impact national sales and marketing strategies to drive customer acquisition and cross-selling, leveraging the bank's existing customer base.
• Digital Integration:
  Champion the adoption of
  digital and technological initiatives
  to enhance the customer journey (e.g., online application, e-KYC, digital payment options).
• Partnerships:
  Build and manage strategic alliances with Business Correspondents (BCs), fintech companies, and other partners to expand reach.

4.
Team Leadership and Management

• Talent Development:
  Recruit, train, and mentor a high-performing leadership team for Gold Loan operations and sales at regional and zonal levels.
• Performance Management:
  Set clear Key Performance Indicators (
  KPIs
  ) for the entire Gold Loan vertical and monitor performance against targets. Foster a performance-driven culture.

Key Skills and Competencies

• Deep Industry Expertise:
  In-depth knowledge of the Gold Loan business cycle, market dynamics, and competitive landscape.
• P&L and Business Acumen:
  Proven track record of
  managing large-scale P&L
  and delivering sustained business growth.
• Regulatory Knowledge:
  Comprehensive understanding of
  RBI regulations
  , KYC/AML norms, and all compliance requirements related to Gold Loans.
• Leadership:
  Exceptional ability to lead, motivate, and manage large, geographically dispersed teams.
• Risk Management:
  Strong capabilities in credit appraisal, operational risk assessment, and NPA management specific to gold collateral.
• Strategic Thinking:
  Ability to formulate and implement long-term strategic plans while responding effectively to short-term market changes.

Age: Not exceeding 60 years (as on the date of application)