Account Manager

16 hours ago

Chennai, Tamil Nadu, India CES Full time ₹ 15,00,000 - ₹ 30,00,000 per year

About the Role:

We're looking for a
strategic and client-focused Account Manager
to lead and grow relationships with our key
enterprise customers
. In this pivotal role, you'll serve as a
trusted advisor
, aligning our technology solutions with client goals, driving adoption, and ensuring long-term business impact.

You'll collaborate cross-functionally with
Product, Engineering, and Customer Success
teams to deliver value, shape strategy, and identify new growth opportunities across enterprise accounts.

What You'll Do

  • Act as the
    primary relationship owner
    for high-value enterprise clients, ensuring alignment of business outcomes and technology strategy.
  • Understand client goals, challenges, and IT landscapes
    to design tailored solutions that deliver measurable impact.
  • Lead
    onboarding, executive reviews, and roadmap discussions
    to ensure long-term client success.
  • Collaborate internally to
    advocate for client needs
    , influence product direction, and ensure timely solution delivery.
  • Use
    data and insights
    to drive proactive engagement and strategic recommendations.
  • Identify opportunities for
    account growth
    —including upselling, cross-selling, and expansion across new business units or geographies.
  • Stay updated on
    industry trends, emerging technologies, and cloud solutions (AWS, Azure, GCP)
    to provide consultative guidance to clients.

What You'll Bring

  • Bachelor's degree
    in Business, Computer Science, Engineering, or related field (MBA preferred).
  • 10+ years
    of experience in enterprise account management, client success, or consulting within a technology-driven organization.
  • Proven success managing complex, multi-stakeholder enterprise relationships.
  • Strong understanding of
    cloud infrastructure, digital transformation, and enterprise IT environments
    .
  • Exceptional
    executive communication, negotiation, and stakeholder management
    skills.
  • Proficiency in
    CRM tools
    (Salesforce, Zoho, etc.) and data-driven client engagement strategies.
  • A
    strategic, consultative mindset
    with a passion for driving customer value.

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