Customer Relationship Manager(Sales Force Implementation)-Hyderabad

2 weeks ago

Hyderabad Secunderabad, India crescendo global Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Job Description

Customer Relationship Manager (Sales Force Implementation) - Hyderabad

Discipline: Customer Service
Job type: Permanent
Contact name: Ananya Shahi
Contact email:
Job ref: 85313
Published: about 6 hours ago

Summary

We are seeking a skilled and proactive professional to manage and support the implementation of the Salesforce application within our organization. This role will be responsible for ensuring the platform effectively meets business requirements, enhances operational efficiency, and aligns with organizational goals.

Location: Hyderabad

Your Future Employer

It's a leading conglomerate and an integrated global producer of a diversified portfolio of products.

Responsibilities User and Data Management:
  • Manage user accounts, including creation, deactivation, and password resets.
  • Ensure data accuracy and integrity through regular cleaning, validation rules, and deduplication.
  • Import, export, and manage data within the system.
Support and Training:
  • Provide daily support to users and troubleshoot issues.
  • Train new and existing users to ensure proper platform adoption and proficiency.
  • Create user-friendly reports and dashboards to visualize data.
Maintenance and Improvement:
  • Monitor system performance and implement updates and new features from Salesforce releases.
  • Ensure the platform is functional, reliable, and scalable.
  • Support integrations with other business applications and third-party tools.
Collaboration:
  • Act as a liaison between technical teams and business stakeholders.
  • Translate business requirements into technical solutions.
System Configuration and Customization:
  • Create custom objects, fields, workflows, and process automation using tools like Flow.
  • Set up security settings, profiles, roles, and permissions.
Requirement:
  • 10 Yrs of Relevant experience in CRM Support role (any CRM).
  • Any Graduate.
  • Excellent Communication skills.
What's in for you:
  • Be part of a well-established and recognized organization.
  • Diverse & Inclusive work environment.
  • Competitive Compensation.
Reach Us

If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at for a confidential discussion on the role.

Disclaimer

Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Scammers can misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo- and Stay alert

Profile Keywords: CRM, CRM Support, Sales Force CRM, Implementation, Troubleshooting, User Account handling

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