Key Account Manager

3 days ago

Mumbai, Maharashtra, India Melento Full time

Company Description

Melento, formerly known as SignDesk, is the pioneer behind the world's first Collaborative Intelligence platform, designed to synergize humans and AI to tackle business challenges effectively. Founded in India, the company has swiftly expanded globally with offices in the United States and the Middle East. With innovation at its core, Melento empowers enterprises to move beyond automation to embrace collaborative solutions that enhance decision-making, innovation, and operational clarity. Driven by the vision of blending human creativity with AI, Melento is redefining the future of business with a focus on impactful, responsible, and global-scale solutions. Join Melento in Bengaluru to contribute to shaping the next chapter of collaborative intelligence.

Role Description

This is a full-time, on-site Key Account Manager role located in Bengaluru. The Key Account Manager will be responsible for managing relationships with key clients, developing business plans, and identifying growth opportunities to drive long-term partnerships. Day-to-day tasks will include analyzing client needs, delivering exceptional customer service, and ensuring the successful execution of account strategies. The position will also involve maintaining client satisfaction, addressing concerns, and facilitating smooth communication between internal departments and clients.

Qualifications

  • Strong Account Management and Key Accounts expertise to maintain and grow client relationships
  • Analytical Skills for identifying trends, insights, and opportunities for business growth
  • Proficiency in Business Planning for structuring and executing strategies to meet organizational goals
  • Customer Service skills to provide exceptional support and enhance overall client satisfaction
  • Outstanding communication, negotiation, and interpersonal skills
  • Proven ability to work collaboratively with cross-functional teams
  • Experience in managing complex accounts or enterprise-level partnerships is an advantage
  • Bachelor's degree in Business Administration, Marketing, or a related field preferred

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