Sales Export Executive
1 week ago
Key Responsibilities:
- Lead Response & Customer Engagement
- Respond promptly to inquiries received via website, LinkedIn, social media, and other online platforms.
- Approach and engage overseas customers to understand their requirements and provide product information.
- Convert leads to a stage where orders can be executed, ensuring a seamless handover for order processing.
- Sales Support & Coordination
- Prepare and send quotations, product details, and commercial offers.
- Follow up with customers on quotations, negotiations, and closing of sales.
- Schedule and support virtual meetings with customers to build strong relationships.
- Market Research & Development
- Identify potential markets and customers through online research and digital platforms.
- Maintain and regularly update the database of customers and leads.
- Monitor inquiry trends to support sales strategy development.
- Documentation & Internal Collaboration
- Coordinate with production, accounts, and logistics teams for smooth execution of confirmed orders.
- Maintain records of inquiries, responses, quotations, and lead conversion status in CRM/ERP systems.
- Digital Platform Engagement
- Regularly monitor and manage customer inquiries across digital platforms.
- Ensure prompt and professional communication for effective customer conversion.
Qualifications & Skills:
- Bachelors degree in business administration, International Business, or equivalent.
- Minimum 3 years of experience in export sales coordination or international business development.
- Experience in working with B2B products; chemical industry background will be given preference.
- Fluent in English (spoken and written); knowledge of any other foreign language is an added advantage.
- Strong communication and negotiation skills.
- Familiarity with LinkedIn and social media for B2B lead generation.
- Proficiency in MS Outlook, PowerPoint, Word, and Excel.
- Good understanding of export trade and sales processes.
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