Delivery Operational Performance Analyst

At FPC Global, we're not just shaping the future—we're building it. Our mission, "Building Tomorrow's Digital Planet," reflects our unwavering commitment to transforming industries, creating smarter spaces, and driving sustainable progress.

Since our founding in 2014, we have grown into a global leader with over 140 exceptional professionals, operating across the Americas, EMEA, APAC, and with our headquarters in London. We specialize in delivering integrated, cutting-edge consultancy services that span the entire facility lifecycle, ensuring that every project we undertake sets a new standard for innovation and excellence.

Our business thrives on three dynamic pillars:

• FPC Global: Offering expert guidance in Technical Program & Project Management, Building Performance, Sustainability, and Cybersecurity, we ensure that every project succeeds and fulfills stakeholder aspirations.

• FPC Digital: Revolutionizing Digital Building Design and Operations, we create spaces that are not only efficient but also frictionless and forward-thinking.

• FPC Life Sciences: Empowering life sciences and pharmaceutical clients to deliver game-changing capital projects with precision and expertise.

The Delivery Operational Performance Analyst plays a crucial role in supporting the Delivery Operational Performance Lead in delivering operational governance, commercial reporting, and continuous improvement initiatives across FPC Global's Digital Building Consultancy Services. This role is key to driving consistency, accuracy, and insight in project delivery performance, resource management, and financial oversight.

Acting as a central link between client project delivery teams, commercial functions, and business leadership, the Analyst contributes to operational excellence by managing reporting frameworks, analysing delivery performance, and helping embed scalable governance practices throughout the project lifecycle.

Key Responsibilities

1. Operational & Commercial Reporting

• Support program and project management by developing and maintaining operational dashboards, KPIs, and financial reporting tools for consultancy services.

• Prepare regular reporting for senior leadership, highlighting key delivery and commercial metrics for consultancy projects, including budget performance, utilisation, margin, and risk indicators.

• Analyse project data to identify variances and support performance tracking across the lifecycle of consultancy projects, from bid to close-out.

2. Financial & Commercial Management Support

• Partner with Pillar leads and Senior Leadership team to support internal financial management & monthly reporting  of projects, including forecasting, budgeting, and cost tracking.
  
   

• Review project financials monthly, ensuring accuracy and identifying areas of concern.
  
   

• Contribute to resource planning and utilisation analysis, supporting Program Leads with data-driven recommendations.
  
   

3. Governance & Process Enablement

• Support the rollout and maintenance of governance frameworks, tooling  and commercial control standards across the business to promote consistency and quality across consultancy delivery.
  
   

• Monitor adherence to operational processes (e.g., timekeeping, expense tracking, scope management) and work with delivery teams to address non-compliance.
  
   

• Identify gaps or inefficiencies in existing processes and propose improvement opportunities.
  
   

4. Stakeholder Engagement & Collaboration

• Act as a bridge between technical delivery teams and central operational functions (commercial, finance, systems).
  
   

• Liaise with regional project teams to understand specific needs and tailor tools and support accordingly.
  
   

• Support the Delivery Operational Performance Lead with cross-functional meetings, reviews, and reporting discussions.
  
   

5. Continuous Improvement & Projects

• Participate in or lead internal improvement projects focused on increasing operational efficiency and governance maturity.
  
   

• Collaborate with the Delivery Operations team and technology team to implement automated workflows and reporting solutions.
  
   

• Contribute to knowledge sharing by documenting best practices and supporting training efforts within project delivery teams.
  
   

Skills & Experience

Essential

• Experience in project operations, financial analysis, or delivery support roles within a consultancy, technology project-based environment.
  
   

• Solid understanding of project lifecycle management, resource planning, and commercial controls.
  
   

• Strong analytical and reporting skills, including advanced Excel; experience with Power BI or similar dashboarding tools is highly desirable.
  
   

• Familiarity with financial systems and ERP platforms (e.g., Deltek Vision/Vantagepoint).
  
   

• Ability to interpret complex data and communicate clearly to technical and non-technical audiences.
  
   

• Strong interpersonal and stakeholder engagement skills; able to work cross-functionally in a matrixed environment.
  
   

• Highly organised, self-motivated, and detail-oriented.
  
   

Desirable

• Background in Smart Buildings, Facilities Management, Construction, or Technical Consultancy.
  
   

• Exposure to continuous improvement methodologies (LEAN, Six Sigma).
  
   

• Experience supporting governance and project delivery in a multi-regional or global environment.
  
   

• Ability to document and communicate operational processes and frameworks effectively.
  
   

This role is to be based in Pune, India