Assistant Quality Manager

2 days ago

Indore, Madhya Pradesh, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Looking for Immediate Joiners

  • Responsible for creating a robust Quality structure that is aligned to the business, compliance & operational requirements,
  • Responsible to ensure the required number of evaluations i.e., Quality, CSAT, Complaints etc. are completed as agreed with operations and Clients
  • Administers the feedback and Coaching process is documented and in line with the compliance and operational requirements
  • In charge of maintaining evaluations completed by the quality team in the central data base as defined by operations/clients
  • Report performance and statistics through daily and weekly reports submitted to the Quality Team and Operations.
  • Ensure that regular Gauge RNR & Calibrations are conducted with Internal operations team to maintain level of knowledge of the supervisory staff
  • Ensures that all relevant staff understand the compliance expectations, Quality guidelines and Complaints management processes
  • Gauging effectiveness of daily/weekly briefings and cascading updates to all on the operations floor by conducting dipstick checks on a regular basis.
  • Prepare/reviews reports based on the quality scores of the advisors.
  • Provide analysis on areas of opportunity and action plans to improve performance
  • Ensures there is a thorough audit mechanism to gauge effectiveness of Quality monitors. Monitors completed need to be within the given level of variance set by the business/clients
  • Aligning quality analysts to respective teams to ensure the daily / weekly / monthly quality activities are covered with all operational teams
  • Administers shift timings & leaves for the Quality team in line with operational and client requirements
  • Responsible to create presentations displaying metric performance/strategic initiatives/Updates as and when required
  • Expected to attend and represent WBR/MBR with clients/operations for respective processes as and when delegated by respective managers
  • Needs to ensure that Quality certifications / recertification is completed as agreed with operations / clients
  • Ensures respective Quality Analysts complete their monthly activities i.e. Quality Calibration, Process Knowledge Test, Gauge RNR & any other activity required for the specific process.
  • Participates in Process Level Con calls with Clients & Operations to understand requirements leading to actions that meet the process requirements & client expectations
  • Ensuring that regular updates and reports are sent to the Operations Team (Operations Manager, Team managers, Team Leaders) & respective Stakeholders

  • Production and Quality Manager

    2 weeks ago

    Indore, Madhya Pradesh, India Magic Looks Home salon service Full time ₹ 3,60,000 - ₹ 60,00,000 per year

    Key responsibilitiesProcess Development & Optimization: Design, scale-up, and optimize manufacturing processes to improve efficiency, reduce costs, and ensure product quality.Quality Assurance & Control: Develop, implement, and maintain quality standards, procedures, and systems. Conduct quality checks, inspections, and audits to ensure compliance.Regulatory...

  • Assistant Project Manager

    4 days ago

    Indore, Madhya Pradesh, India Viha Tech Software Solution Full time ₹ 6,76,000 - ₹ 16,23,772 per year

    Job Title: Assistant Project Manager (IT)Location: IndoreCompany: Visko GroupJob Overview:We are looking for a proactive and detail-oriented Assistant Project Manager (IT) with 2+ years of experience in managing IT projects. The candidate will assist the Project Manager in planning, coordinating, and executing technology projects, ensuring timely delivery...

  • Manager Quality Control

    2 weeks ago

    Indore, Madhya Pradesh, India Piramal Pharma Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Role & responsibilitiesThe Team Lead, Quality Control (QC) will be responsible for leading a team of Quality Control Chemists:Ensures that Quality Control activities are conducted in compliance with Current Good Manufacturing Practices.Ensures that methods are followed, and that documentation is complete and accurate.Ensures that teams testing is completed...

  • Assistant Project Manager

    4 days ago

    Indore, Madhya Pradesh, India Visko Groups Full time ₹ 13,20,000 - ₹ 42,00,000 per year

    Job Title: Assistant Project Manager (IT)Location: IndoreCompany: Visko GroupJob Overview:We are looking for a proactive and detail-oriented Assistant Project Manager (IT) with 2+ years of experience in managing IT projects. The candidate will assist the Project Manager in planning, coordinating, and executing technology projects, ensuring timely delivery...

  • Assistant Manager

    7 days ago

    Indore, Madhya Pradesh, India Marriott International, Inc Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Description Job Summary Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible...

  • Assistant Manager

    1 week ago

    Indore, Madhya Pradesh, India Marriott International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryEngineering & FacilitiesLocationFairfield by Marriott Indore, Plot No 18/C, CA Scheme 94, Indore, Madhya Pradesh, India, 452010ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYAssists in the management of all engineering/maintenance operations, including maintaining the building, grounds and...

  • Manager- Quality Management

    1 week ago

    Indore, Madhya Pradesh, India KSB Company Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    1.    Quality Assurance Planning: Developing and implementing quality assurance plans and procedures to ensure that electric motors meet specified quality standards and requirements.2.    Quality Control Processes: Quality control processes throughout the manufacturing or assembly process of electric motors, including incoming materials inspection,...

  • Manager Quality

    5 days ago

    Indore, Madhya Pradesh, India NVS Consultants Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Developing quality systems, training & managing QA/QC teams, conducting audits, analyzing data for improvements, ensuring regulatory compliance, and managing relationships with suppliers.Ensure that products meet industry and customer standards. Required Candidate profilePrefer candidate from OEM industry. Nvs ConsultantsFor Immediate Response Please Share...

  • Quality Control/Quality Assurance Manager

    2 weeks ago

    Indore, Madhya Pradesh, India Talentxplore Full time ₹ 10,00,000 - ₹ 15,00,000 per year

    Role : QA QC ManagerExp: 6+ YearsLocation: IndoreMandatory - GCMS or GC-MS (Gas Chromatography-Mass Spectrometry)Job DescriptionWe are seeking a highly experienced Quality Control & Quality Assurance Manager from the Pharma or Perfumery industry to lead our QC/QA operations in Indore. The ideal candidate should bring strong technical expertise, leadership...

  • assistant manager

    2 days ago

    Indore, Madhya Pradesh, India SPML Infra Ltd Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Indore, Indore, Madhya Pradesh, IndiaDepartmentPROJECT EXECUTIONJob posted onSep 24, 2025Employee TypeREGULARExperience range (Years)5 years - 10 yearsJOB DESCRIPTIONSECTION I: BASIC INFORMATION ON THE ROLEPosition NameMechanical Asst MgrFunctionProjectsLine of BusinessRegional BusinessGradeReporting toFunctionallyAdministrativelyProject Manager/...