
CMDB Manager
1 week ago
We are looking to fill a
CMDB Manager (Specialist Configuration Management)
Role :
Specialist Configuration Management
Location :
Hyderabad
Experience :
10+ years
Key Responsibilities
- Design, develop, and maintain the CMDB ensuring data accuracy and integrity.
- Manage ITSM platform integrations (Freshworks, ServiceNow, BMC Remedy, Jira, etc.).
- Define and maintain CI attributes, relationships, and dependencies.
- Work on vulnerability mapping using tools like Qualys or Tenable.
- Develop configuration management policies and procedures in line with ITIL best practices.
- Collaborate with cross-functional teams for CMDB alignment and reporting.
Preferred Skills
- Strong understanding of ITIL processes (SACM, Change Management).
- Experience in API/webhook-based integrations and scripting (Python, PowerShell, JavaScript).
- Hands-on with cloud environments (AWS/Azure/GCP) for automated discovery.
- ITIL Foundation / ServiceNow Certified Administrator preferred.
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