ServiceNow CMDB Developer

4 weeks ago


Hyderabad Telangana India, Telangana Tata Consultancy Services Full time

Location: Chennai/Hyderabad


Experience Range- 5-10 years


Roles & Responsibilities


  • Configures and Maintains Discovery Application
  • Works closely with Configuration Manager in the population of CMDB
  • Interfaces with Compute, Network, and Security teams to assure access and permissions.
  • Resolving discovery errors related to permissions and access.
  • Assuring completion of scheduled discovery jobs
  • Assisting in the validation and testing of Discovery after upgrades
  • Reviewing the environment for changes and new requirements that may drive changes to the Discovery solution.
  • Assures downloads from the ServiceNow store occur monthly for CMDB Classes and Discovery patterns.
  • Add new schedules, IP ranges, and credentials for new devices and environments.
  • Integrations with 3rd party discovery tools, such as Logic Monitor.
  • Provide timely resolution to systems problems.
  • Develop effective working relationships with other departments, groups, managers, and vendors.
  • Proactively seek efficient and quality solutions.
  • Perform additional duties as assigned


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