Servicenow ITOM CMDB

4 days ago


Hyderabad, Telangana, India Axiom Software Solutions Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title : Servicenow ITOM CMDB - TCS

Location : New York

W2 contract

Requirements

Job Description:


• In-depth experience with ServiceNow IT Operations Management (ITOM) modules, particularly Configuration Management Database (CMDB).


• Proven track record of implementing and managing CMDB and Discovery solutions in ServiceNow.


• Strong understanding of ITIL processes, specifically related to Configuration Management.


• Experience in creating and maintaining installation and configuration documentation related to CMDB setups.


• Proficiency in ServiceNow Discovery and Service Mapping, including agentless discovery.


• Familiarity with the integration of CMDB with other ServiceNow modules such as Incident, Problem, and Change Management.


• Able to conduct health checks and audits of the CMDB to ensure data accuracy and completeness.


• Skills in scripting and automation to enhance CMDB and Discovery functionalities in ServiceNow.


• Excellent analytical and problem-solving abilities.


• Strong communication skills to collaborate with technical and non-technical teams.

Benefits

  • Work From Home


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