Guest Relations Executive

19 hours ago


Kukatpalli Andhra Pradesh, India Smaaash Entertainment Pvt. Ltd Full time ₹ 3,00,000 - ₹ 4,20,000 per year

Job Title: Guest Relations Executive (GRE)

Location: Smaaash Entertainment, Kukatpally – Hyderabad

Employment Type: Full-Time | On-site

Working Days: 6 Days/Week | 1 Rotational Weekly Off

Shift Timings: 11:00 AM – 8:00 PM

Salary: ₹18,000 – ₹23,000 per month (Based on interview performance)

Gender Preference: Female candidates only

Age Requirement: Up to 30 years

Joining: Immediate or within 15 Days preferred

About Smaaash Entertainment

Smaaash Entertainment Pvt. Ltd. is one of India's top family entertainment and gaming brands, offering a combination of virtual reality experiences, arcade games, sports simulations, dining, and interactive attractions. We focus on delivering memorable guest experiences in a lively and high-energy environment.

Job Overview

We are hiring a Guest Relations Executive to handle guest engagement and ensure a smooth and pleasant experience for every visitor at our Hyderabad location.

Key Responsibilities

  • Greet and welcome guests in a professional and friendly manner
  • Assist with table bookings, reservations, and guest queries
  • Handle guest concerns and feedback effectively
  • Coordinate with service and operations teams for smooth functioning
  • Maintain a clean, organized, and guest-friendly atmosphere
  • Ensure high standards of customer service throughout the shift

Candidate Requirements

  • 1–2 years of experience in hospitality, customer service, F&B, or retail entertainment
  • Strong communication skills in English and Hindi
  • Presentable, confident, and customer-focused
  • Ability to handle a fast-paced environment
  • Ready to work on weekends and rotational weekly offs

Why Join Us

  • Work with one of India's leading entertainment brands
  • Growth and learning opportunities in guest service and hospitality
  • Positive and engaging workplace culture

How to Apply

Interested candidates can share their updated resume via WhatsApp:

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person



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