
Inbound Product support
6 days ago
We are hiring
Inbound Product Support
Job Role
- Handle inbound calls and emails from clients regarding travel inquiries related to UAE destinations, providing prompt and courteous responses.
- Support clients in making travel reservations, including hotels, tours, and transportation, ensuring accuracy and efficiency.
- Maintain in-depth knowledge of popular UAE destinations, attractions, and cultural experiences to offer tailored recommendations.
- Address customer concerns and complaints effectively, providing solutions while maintaining a positive customer experience.
- Keep accurate records of customer interactions, bookings, and feedback using the company's CRM system.
- Work closely with sales and operations teams to ensure the delivery of high-quality services and seamless travel experiences.
Qualifications
- Degree in Travel and Tourism/ IATA certification
- Strong communication skills
Fresher's can apply
Job Types: Full-time, Fresher
Pay: From ₹15,000.00 per month
Work Location: In person
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