Customer Relationship Officer
5 days ago
Urgently looking for a Customer Relations Officer for our Training institute in Trivandrum
- Qualification : degree
- Location : Trivandrum
- Good communication skill in English & should have basic computer knowledge.
- Develop leads, counselling, tele calling, batch arrangement.
- Handling inquiries: handle inquiries, complaints, feedback, and suggestions from customers, either by phone, email, chat, or social media.
- Improving relations: work to improve the organization's overall customer satisfaction ratings.
- Resolving issues: resolve customer complaints quickly and efficiently.
- Keeping customers updated: keep customers updated on the latest products in order to increase sales.
- Understanding needs: understand key customer individual needs and address these.
- Business reviews: conduct business reviews using CRM programs.
Job Type: Full-time
Pay: From ₹15,000.00 per month
Work Location: In person
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Customer Relationship Officer
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