Customer Service, Collections

7 days ago

Mumbai, Maharashtra, India Agilent Technologies Full time ₹ 30,00,000 - ₹ 60,00,000 per year
Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent is available at

Major Responsibilities include but not limited to the one listed below:
  • Must achieve monthly collection targets set by management.
  • On time calls / send emails to clients for payments.
  • Register feedback from customers and work towards resolution of highlighted issues.
  • Ensure submission of all documents/invoice(s)/ supporting.
  • Customer visits as and when needed.
  • Maintain a clean AR portfolio for the given accounts.
  • Indulge in strong business partnering across verticals.
  • Should have sound understanding of books of accounts and must be able to perform AR and bank reconciliations.
  • Manage disputes resolution through proper channel.
  • Identify risk accounts and share with Management on a timely basis.
  • Perform on time and correct cash application.
  • Prepare suitable MIS reports showcasing trend for given portfolio.
  • Sound understanding of GST, TDS, TCS and GST TDS
  • Sound understanding of Excel, Outlook & SAP.
  • Sound understanding of GOV tenders/contracts/PO
Qualifications

This is a collections role and the ideal person should have minimum 3 years' experience in collections. Ideal candidate must have experience handled a large collections portfolio with customer spread of more than 300 active customers.

Academic Qualifications: Graduate in Commerce. MBA or diploma in Management/Finance would be preferable

Additional Details

This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

25% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Customer Service

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