Sr. Customer Service Executive
1 week ago
• Master Data management for entire portfolio listed with the customer and all DC/ Store combinations
• Maintaining the Mapping in system as per the customer master
• Managing end to end flow of merchandise on daily basis from DC to the customer's DC/Stores
• Performing day to day activities - Loss Tree and Root Cause Analysis of Top losses, Stock Outs, MRP issues, Mapping issues, Delisting of inactive packs, new listings etc
• Coordinating and Planning for daily dispatches across the Depots to Customer's DC/Stores - resolving issues on extra Appointment and PO Extensions
• Drive on shelf availability and support all marketing plans & new launches to deliver business growth through flawless supply chain execution
• Liaising with Key Accounts (Sales) Team, Supply Planning Team, customer Buying & Supply Chain Team
• Formulating Dashboards on KPIs - Fill Rate, In Stock and Inventory (DOH), monitoring the performance at Weekly and Monthly intervals, and taking timely actions to meet the deliverables
• Monitoring and controlling Key Promo packs for the month and timely switching to plain stock to minimize Excess Ordering
• Meeting customers for replenishment review , master synchronization & sales forecast and feeding back the inputs in the system
• Anchoring the Strategic Projects as per the Joint Business Planning initiatives( eg VMI , Forecast accuracy , EDI etc)
-
Sr. Executive-Export Customer Service
1 week ago
Navi Mumbai, Maharashtra, India SKY Logitrans Pvt. Ltd. Full time ₹ 4,20,000 per yearJob title: Sr. Executive-Export Customer ServiceExperience: 3-4 yearsJob SummarySenior Executive in Export Customer Service with experience in the freight forwarding industry. Handles export shipments from start to finish, communicates with clients and partners, ensures timely documentation, and supports smooth delivery of goods. Focused on providing...
-
Sr. Executive- Customer Service
1 week ago
Mumbai, Maharashtra, India Kimberly-Clark Full time ₹ 5,00,000 - ₹ 15,00,000 per yearSr. Executive- Customer Service -E-commerce and CSDJob DescriptionAs a person, you're a learner – a natural leader – someone who is always taking initiative to make things better and bring others along with you. You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term...
-
Sr. Customer Service Executive
2 weeks ago
Mumbai, Maharashtra, India Unilever Full time ₹ 5,00,000 - ₹ 12,00,000 per yearJob Description: Customer Service Executive Job TitleCustomer Service ExecutiveWork Level 1B/1CDepartment Customer Service Department ( Front End Supply Chain)Main Job Purpose To ensure efficiency and control of the business activities from order receipt to product delivery Key Accountabilities Role and responsibilities and end results that would be...
-
Sr. Customer Service Advisor
2 days ago
Mumbai, Maharashtra, India Grace Services Full time ₹ 2,40,000 - ₹ 4,08,000 per yearWE ARE HIRING FOR GRACE STAFFING SERVICES (MALAD BRANCH)Job Title: Sr. Customer Service Advisor (Voice Process) – US ShiftLocation: Mumbai, MaladShift Timing: US Shift (Rotational Shift)Working Days: 5 days working, 2 rotational offsProcess Domain : Qualification: HSC + 06 months BPO Experience or Graduate Fresher's eligible to apply.Job Description:We are...
-
Sr. Customer Support
2 weeks ago
Mumbai, Maharashtra, India Asset Hr Full time ₹ 5,50,000 per yearWe have an opening with Top MNC for Sr. Customer Support Executive - Voice.Position - Customer Support Executive - Voice - InboundLocation - MumbaiPackage - 5.5 Lac Per AnnumDay Shift for FemalesKindly share your updated CV to with the following detailsCurrent CTCExpected CTCNotice PeriodThanks & RegardsKamesh D /
-
Sr. Executive- Customer Service
1 week ago
Mumbai, Maharashtra, India Kimberly-Clark Full time ₹ 8,00,000 - ₹ 24,00,000 per yearJob DescriptionAs a person, you're a learner – a natural leader – someone who is always taking initiative to make things better and bring others along with you. You live your life in alignment with the highest values of integrity and quality, always ensuring your responsibilities become a long-term success story. In this role, you'll help us deliver...
-
Sr customer experience manager
5 days ago
Navi Mumbai, Maharashtra, India Jio Credit Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Sr Customer Experience Manager at Jio Credit Limited, located in Thane. The Sr Customer Experience Manager will be responsible for overseeing the customer experience team, ensuring high levels of customer satisfaction, and addressing customer service...
-
Sr. Customer Service Executive
6 days ago
Navi Mumbai, Maharashtra, India Unilever Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe Customer Service Executive would be responsible for below activitiesMaster Data management for entire portfolio listed with the customer and all DC/ Store combinationsMaintaining the Mapping in system as per the customer masterManaging end to end flow of merchandise on daily basis from DC to the customer's DC/StoresPerforming day to day activities - Loss...
-
Sr. Executive-Client Servicing
1 week ago
Mumbai, Maharashtra, India Triangular Dots Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout Triangular DotsTriangular Dots is a 360-degree marketing solutions company working with leading corporate clients across India. We specialize in product launches, seminars, exhibitions, college and corporate promotions, and manpower-driven activities.A dynamic company with a professional approach, we pride ourselves on delivering high-quality events...
-
Sr. Customer Service Executive
14 hours ago
Mumbai, Maharashtra, India place8 Full time ₹ 3,00,000 - ₹ 3,70,000 per yearAbout the Company: is one of the leading matrimonial platforms in India, helping millions of individuals find their life partners. We specialize in matching people based on their preferences and compatibility to ensure long-lasting relationships. Our VIP Service is an exclusive offering designed to provide personalized matchmaking services to clients looking...