
Senior Associate, Closing Support, Consumer Direct APAC
1 week ago
JOB FUNCTIONS AND RESPONSIBILITIES
- Conducts a thorough review of client loan files for accuracy and completeness.
- Systematic input and updating of loan information into Encompass application.
- Document loan status changes in Encompass through comments
- Review the closing documents and complete the funding steps
- Facilitates document retrieval from the required teams in case if it is not available
- Communicate loan progress and outstanding requirements to clients via timely phone calls
Note – Training will be conducted from office until certification is completed. (Period – 60 to 90 days)
EDUCATION / EXPERIENCE
- Should be a graduate.
- Understanding of the Mortgage Servicing Industry.
- Effective communication and analytical skills required.
- Proficient in MS Office (Excel, Word and PowerPoint).
- No documented disciplinary action in the past 12 months.
- Should have an Appraisal rating of "Effective Performance" or above in the last completed performance cycle.
- Should have completed 9 months in the current role.
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