APAC Total Rewards Operations Leader

1 day ago


Pune, Maharashtra, India Cummins Talent Acquisition Full time ₹ 12,00,000 - ₹ 36,00,000 per year

The Human Resources Employee Services Regional Manager is responsible for leading and managing the delivery of Total Rewards and HR service lines across the APAC region, including India, South Pacific, and Southeast Asia. This role ensures alignment with Cummins' global HR strategy, compliance with regional legislation, and excellence in employee experience. The manager will collaborate with cross-functional teams and stakeholders to drive strategic initiatives, continuous improvement, and operational efficiency.

Key Responsibilities
  • Lead the strategic direction and operational delivery of Total Rewards service lines (Health & Wellness Benefits, Retirement/Pension, TR Engagement, Broad-Based Compensation) across APAC.
  • Partner with Geographic People Support Leaders, Payroll, and HR Operations to ensure seamless and consistent HR support for employees.
  • Maintain strong relationships with internal stakeholders including COEs, HRBPs, Regional Benefits, and TR leadership to align with business needs.
  • Ensure compliance with regional labor laws and maintain constructive union relationships where applicable.
  • Represent APAC in the Global Total Rewards leadership team, providing regional insights for global decision-making.
  • Monitor service delivery metrics and SLAs; implement continuous improvement initiatives.
  • Manage regional budgets and operating plans; track performance and financial outcomes.
  • Oversee customer satisfaction and service quality; act on feedback to enhance employee experience.
  • Coach and mentor team members; manage workload distribution and performance development.


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