Manager, Solution Delivery

ROLE SUMMARY

The Digital Quality (DQ) Solution Center delivers advanced solutions that revolutionize Quality, Safety and Environmental Operations within Pfizer Global Supply (PGS). The mission of the DQ Solution Center is to empower and optimize the performance of Laboratory (QC), Quality Assurance (QA), and Environmental Health & Safety (EHS) organizations through the automation and implementation of innovative technologies, with a focus on continuous improvement and excellence.

The Lab Solutions team within Digital Quality is responsible for delivering, enhancing, and maintaining digital solutions that enable laboratory operations across Pfizer Global Supply.

ROLE RESPONSIBILITIES

The Manager, Solution Delivery responsibilities include but are not limited to:

• Lead & support digital lab solutions that support the PQS Quality Control & Microbiology labs including MODA.

• Collaborate with cross-functional teams to deploy vendor updates and ensure seamless device integration.

• Manage the solution team backlog and ensure alignment with customer needs and strategic goals.

• Maintain and update system SOPs and validation documentation in alignment with GxP requirements.

• Provide L4 technical support for the solution in use at PGS sites.

BASIC QUALIFICATIONS

• Bachelor's BS in Information Technology, Engineering or related discipline.

• 5+ years of experience using Lab systems (i.e. MODA, LIMS).

• Good written and communication skills with the ability to effectively communicate with stakeholders

• Ability to troubleshoot system issues and support configuration and integration efforts.

• Familiarity with Agile methodologies and continuous improvement practices.

• Good experience in MS Office Products (i.e. MS Word, Excel, PowerPoint, Access)

PREFERRED QUALIFICATIONS

• An understanding of the Quality Control & Microbiology laboratory business areas

• An understanding of system GMP requirements and demonstrable knowledge of computer system design and maintenance lifecycle in GMP environments.

Additional Information 

• In order to be considered for this position in Ireland you need to be legally eligible to work in Ireland. 

• Please note there is no relocation support available for this position 

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How to apply 

• Make a difference today, all suitable candidates should apply with CV below.  We are looking forward to hearing from you 

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Purpose  

Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. 

Digital Transformation Strategy

One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. 

Equal Employment Opportunity

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. 

Disability Inclusion

Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here