
Hotel Operations Manager
2 weeks ago
Company Description
Hotel Elite, founded in 1993.
Role Description
This is a full-time on-site role for a Hotel Operations Manager at Hotel Elite located in Alipurduar-I. The Hotel Operations Manager will oversee daily operations, ensuring efficient functioning and high levels of guest satisfaction. Responsibilities include managing staff, handling customer service issues, maintaining quality standards across the hotel, training employees, and ensuring adherence to hotel policies and procedures. The role also involves working closely with other departments to streamline operations and enhance customer experience.
Qualifications
- Operations Management skills
- Customer Satisfaction and Customer Service skills
- Strong Communication skills
- Experience in Training employees
- Proven ability to manage a team effectively
- Excellent problem-solving skills
- Previous experience in hotel management or related field is a plus
- Bachelor's degree in Hospitality Management, Business Administration, or a related field
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