Associate

2 weeks ago


Domkal West Bengal, India Hotel Industry Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Company Description

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Role Description
housekeeping room attendance and marble polisher

This is a full-time on-site role for an Associate in the hotel industry, located in Domkal. The Associate will be responsible for providing exceptional customer service, assisting with guest check-ins and check-outs, handling guest inquiries and complaints, managing reservations, and ensuring guest satisfaction. Additional duties include coordinating with various hotel departments, maintaining accurate records, and ensuring the hotel operates efficiently on a daily basis.

Qualifications

  • Excellent customer service, communication, and interpersonal skills
  • Strong organizational and multitasking abilities
  • Ability to handle guest inquiries, complaints, and conflicts professionally
  • Familiarity with reservation software and general office software
  • Attention to detail and problem-solving skills
  • Ability to work in a team-oriented environment
  • Flexibility to work various shifts, including weekends and holidays
  • Experience in the hotel or hospitality industry is a plus
  • High school diploma or equivalent; a degree in Hospitality Management or related field is a plus

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