Sales and Customer Executive

2 weeks ago

Bengaluru, Karnataka, India Girish HR Consulting Full time ₹ 12,00,000 - ₹ 25,00,000 per year

Job Summary

The Sales Distribution & Customer Service Representative is responsible for managing product

distribution to customers, maintaining strong client relationships, and ensuring customer

satisfaction. This role combines sales coordination, logistics support, and customer service to

achieve efficient order fulfillment and promote business growth.

Key Responsibilities

Sales & Distribution

  • Coordinate and monitor daily product distribution to wholesalers, retailers, and direct

customers.

  • Manage sales orders, invoices, and delivery documentation.
  • Ensure accurate stock management and timely replenishment.
  • Collaborate with the warehouse and logistics teams to ensure smooth and on-time

deliveries.

  • Track sales performance, identify market opportunities, and support sales targets.
  • Maintain up-to-date records of customer accounts, pricing, and contracts.
  • Assist in route planning and optimize delivery schedules to minimize cost and improve

service.

Customer Service

  • Serve as the main contact point for customer inquiries, orders, and complaints.
  • Resolve customer issues promptly and professionally to ensure satisfaction and

retention.

  • Provide accurate product information, availability, and delivery timelines.
  • Follow up with customers post-delivery to ensure quality service.
  • Collect and report customer feedback to improve service and product offerings.
  • Maintain positive and long-term relationships with key clients.

Qualifications

  • Bachelor's degree in Business Administration, Marketing, Logistics, or related field.
  • Strong communication and negotiation skills.
  • Proficiency in MS Office and ERP/CRM systems (e.g., SAP, Salesforce, Zoho).
  • Good understanding of logistics, sales, and customer relationship management.
  • Ability to multitask and handle pressure in a fast-paced environment.

Please share below details along with your updated resume at for further proceedings:

Name of the Candidate

Job Role

Total Experience(years)

Relevant Experience(years)

Skill sets

Current Salary(CTC)

Expected Salary(CTC)

Availability to Join/Notice Period

Contact No.

Email ID

Any offer in pipeline(Y/N)

Also, request you to fill below skill matrix for better understanding

Experience in below(in years):

Sales & Distribution:

Customer Service:

Job Type: Full-time

Pay: ₹1,200, ₹2,500,000.00 per year

Work Location: In person

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