Australian Telecom Process Customer Service

2 days ago

Mumbai, Maharashtra, India Vibrantzz Management Services Full time ₹ 2,10,000 - ₹ 3,00,000 per year

We are hiring for an International BPO – Customer Service with Upselling role in Thane, Mumbai. This is an excellent opportunity to work with a leading Australian Telecom process, providing customer support while engaging in value-based upselling.

Location: Thane, Mumbai (Work from Office)

Role: Customer Service Executive – Australian Telecom (Voice Process)

Salary: Competitive, based on experience + attractive incentives

Shift: Australia Shift – 3:00 AM to 3:00 PM (any 9 working hours)

Work Days: 5 days working, 2 rotational week-offs

Key Responsibilities

  • Handle inbound calls for Australian telecom customers
  • Provide excellent customer service by resolving queries and concerns
  • Recommend and upsell telecom products and services to customers
  • Maintain accuracy in customer records and ensure satisfaction
  • Work towards achieving sales and service targets

Candidate Requirements

  • HSC / Graduate (Experienced candidates with minimum 6 months of Customer Service experience)
  • Excellent English communication skills – both spoken & written
  • Prior BPO experience preferred (customer service/upselling/telecom domain)
  • Willingness to work in Australian shifts
  • Strong interpersonal and persuasion skills

Why Join?

  • Opportunity to work with a global telecom leader
  • Fixed salary + high incentives on upselling performance
  • Paid training and career growth opportunities
  • Professional and supportive work environment

Apply Now – Send your resume to or call

Build your career with a global telecom brand – Customer Service + Upselling awaits you

Regards,

Shawn Pinto,

Vibrantzz Management Services.

Job Types: Full-time, Permanent

Pay: ₹21, ₹30,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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