Australian Telecom Process Customer Service
7 days ago
We are hiring for an International BPO – Customer Service with Upselling role in Thane, Mumbai. This is an excellent opportunity to work with a leading Australian Telecom process, providing customer support while engaging in value-based upselling.
Location: Thane, Mumbai (Work from Office)
Role: Customer Service Executive – Australian Telecom (Voice Process)
Salary: Competitive, based on experience + attractive incentives
Shift: Australia Shift – 3:00 AM to 3:00 PM (any 9 working hours)
Work Days: 5 days working, 2 rotational week-offs
Key Responsibilities
- Handle inbound calls for Australian telecom customers
- Provide excellent customer service by resolving queries and concerns
- Recommend and upsell telecom products and services to customers
- Maintain accuracy in customer records and ensure satisfaction
- Work towards achieving sales and service targets
Candidate Requirements
- HSC / Graduate (Experienced candidates with minimum 6 months of Customer Service experience)
- Excellent English communication skills – both spoken & written
- Prior BPO experience preferred (customer service/upselling/telecom domain)
- Willingness to work in Australian shifts
- Strong interpersonal and persuasion skills
Why Join?
- Opportunity to work with a global telecom leader
- Fixed salary + high incentives on upselling performance
- Paid training and career growth opportunities
- Professional and supportive work environment
Apply Now – Send your resume to or call
Build your career with a global telecom brand – Customer Service + Upselling awaits you
Regards,
Shawn Pinto,
Vibrantzz Management Services.
Job Types: Full-time, Permanent
Pay: ₹21, ₹30,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person
Speak with the employer
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