Senior Program Manager

3 days ago

Bengaluru, Karnataka, India World Wide Technology Healthcare Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year
  • Proven experience leading regional or global programs across multiple geographies (EMEA, LATAM, APAC, Canada).
  • Strong ability to align regional initiatives with overarching corporate strategies.
  • Demonstrated success in managing cross-functional teams and driving accountability across regions.
  • Skilled in facilitating meaningful dialogue across cultures and geographies.
  • Excellent interpersonal and communication skills, with the ability to influence and collaborate with senior leaders, employee groups, and external partners.
  • Experience in promoting employee engagement through storytelling, creative initiatives, and community-building efforts.
  • Familiarity with inclusive hiring practices and collaboration with talent acquisition teams.
  • Experience working with employee experience or HR teams to support development, retention, and career growth strategies.
  • Ability to define, track, and report on program metrics and outcomes.
  • Deep understanding of regional nuances and cultural dynamics across international markets.
  • Experience working in a global organization with sensitivity to local customs, languages, and business practices.
  • Strong organizational skills with the ability to manage multiple initiatives simultaneously.
  • Proficiency in project management tools and methodologies.
Preferred Qualifications:
  • Experience working with Employee Resource Groups or similar employee-led initiatives.
  • Background in corporate social responsibility, employee engagement, or organizational development.
  • Familiarity with remote and hybrid work environments and managing virtual teams.
QualificationsLeadership
  • Reports to the Director, WWT For All, and collaborates closely with global and regional leadership to drive culture and strategy.
Strategy and Policy
  • Collaborate with leadership to define and refine the global WWT For All strategy.
  • Translate global WWT For All goals into regionally relevant policies and practices.
  • Stay informed on international best practices, laws, and cultural norms to ensure compliance and relevance.
Program Design & Implementation
  • Manage international WWT For All programs, initiatives, and interventions across multiple locations.
  • Oversee employee resource groups (ERGs)/affinity networks globally.
Stakeholder Engagement & Communication
  • Serve as a trusted advisor and partner to senior leadership across geographies.
  • Engage with local teams, country managers, and regional leaders to understand needs and barriers.
  • Develop internal communications to raise awareness, celebrate progress, and build buy-in.
Measurement & Evaluation
  • Define goals and outcomes to track WWT For All progress globally, including representation, inclusion, and engagement metrics.
  • Track outcomes and metrics in alignment with the overarching WWT For All strategy.
  • Use qualitative and quantitative data to inform program improvements and leadership reporting.
Change Management & Culture Building
  • Promote culture of belonging aligned with WWT's core values.
  • Organize and support listening sessions, ensuring international regions are included and arranging special sessions as needed.
  • Analyze feedback with regional leads to develop appropriate follow-up actions.
Operational & Budget Management
  • Develop and manage program budgets for international WWT For All initiatives.
  • Manage vendor and partner relationships.
  • Oversee logistics for global events, training, travel, and other operational needs.
Continuous Learning & Innovation
  • Stay updated on theory, research, and global trends.
  • Pilot new approaches and scale successful initiatives.
  • Share learnings across regions and encourage cross-region collaboration.
Cross-Functional Collaboration
  • Foster strategic alignment with the Talent Acquisition team to support inclusive hiring practices.
  • Collaborate with the Global Employee Experience team (including Global Community Impact and Employee Engagement) to ensure development and retention practices are aligned with regional For All teams.
  • Create opportunities for feedback from regional programs, leads, and participants, sharing insights with WWT leadership.

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