Senior Program Manager
4 days ago
- Proven experience leading regional or global programs across multiple geographies (EMEA, LATAM, APAC, Canada).
- Strong ability to align regional initiatives with overarching corporate strategies.
- Demonstrated success in managing cross-functional teams and driving accountability across regions.
- Skilled in facilitating meaningful dialogue across cultures and geographies.
- Excellent interpersonal and communication skills, with the ability to influence and collaborate with senior leaders, employee groups, and external partners.
- Experience in promoting employee engagement through storytelling, creative initiatives, and community-building efforts.
- Familiarity with inclusive hiring practices and collaboration with talent acquisition teams.
- Experience working with employee experience or HR teams to support development, retention, and career growth strategies.
- Ability to define, track, and report on program metrics and outcomes.
- Deep understanding of regional nuances and cultural dynamics across international markets.
- Experience working in a global organization with sensitivity to local customs, languages, and business practices.
- Strong organizational skills with the ability to manage multiple initiatives simultaneously.
- Proficiency in project management tools and methodologies.
- Experience working with Employee Resource Groups or similar employee-led initiatives.
- Background in corporate social responsibility, employee engagement, or organizational development.
- Familiarity with remote and hybrid work environments and managing virtual teams.
- Reports to the Director, WWT For All, and collaborates closely with global and regional leadership to drive culture and strategy.
- Collaborate with leadership to define and refine the global WWT For All strategy.
- Translate global WWT For All goals into regionally relevant policies and practices.
- Stay informed on international best practices, laws, and cultural norms to ensure compliance and relevance.
- Manage international WWT For All programs, initiatives, and interventions across multiple locations.
- Oversee employee resource groups (ERGs)/affinity networks globally.
- Serve as a trusted advisor and partner to senior leadership across geographies.
- Engage with local teams, country managers, and regional leaders to understand needs and barriers.
- Develop internal communications to raise awareness, celebrate progress, and build buy-in.
- Define goals and outcomes to track WWT For All progress globally, including representation, inclusion, and engagement metrics.
- Track outcomes and metrics in alignment with the overarching WWT For All strategy.
- Use qualitative and quantitative data to inform program improvements and leadership reporting.
- Promote culture of belonging aligned with WWT's core values.
- Organize and support listening sessions, ensuring international regions are included and arranging special sessions as needed.
- Analyze feedback with regional leads to develop appropriate follow-up actions.
- Develop and manage program budgets for international WWT For All initiatives.
- Manage vendor and partner relationships.
- Oversee logistics for global events, training, travel, and other operational needs.
- Stay updated on theory, research, and global trends.
- Pilot new approaches and scale successful initiatives.
- Share learnings across regions and encourage cross-region collaboration.
- Foster strategic alignment with the Talent Acquisition team to support inclusive hiring practices.
- Collaborate with the Global Employee Experience team (including Global Community Impact and Employee Engagement) to ensure development and retention practices are aligned with regional For All teams.
- Create opportunities for feedback from regional programs, leads, and participants, sharing insights with WWT leadership.
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