Senior Program Manager

Job Title:

Senior Program Manager

About Trellix:

Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by today's most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions.
We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at 

Role Overview:

You will be an integral part of the Product Operations (Product Ops) organization, whose mission is to empower the Product Delivery Organisation to perform under the best possible circumstances. Product Ops achieves this by leading priority initiatives and implementing best practices to ensure One Team, One Mission, One Platform.

As a Senior Program Manager, you'll be a critical leader, driving the delivery of complex technical programs and reporting to a Senior-level leader within the Product Operations Team. The primary focus of this opportunity is to own and manage the end-to-end process of moving core program tasks from the backlog to active development, ensuring successful execution of large-scale initiatives that directly meet our customers' needs. You will take ownership of one or more programs simultaneously, creating and driving prioritized program plans, managing cross-team dependencies, and serving as the central hub for status communication and risk management. This includes strategically driving programs related to product pricing and packaging changes. You will significantly impact the organization by proactively identifying and escalating risks, providing leadership to project teams, and continually working to improve program management standards and quality across the department, ultimately boosting customer satisfaction and product success.

About the role: 

This role focuses on driving complex technical programs to completion through proactive planning, cross-functional leadership, and rigorous risk management. On an average day/week, you will:

• Own and drive one or more major programs concurrently, creating prioritized plans and actively moving tasks from the development backlog into execution, always ensuring alignment with defined customer value outcomes.

• Act as the central communication point, coordinating requirements, resource assignments, and timelines across Engineering, Product, Support, Marketing, UX, Legal and Operations teams, amongst others.

• Proactively assess, identify, and escalate critical risks and cross-team dependencies to senior-level leadership and above, driving immediate mitigation strategies.

• Coordinate and drive the execution of programs that include Pricing and Packaging changes, ensuring alignment across Product, Pricing & Order Operations, Finance, and Sales teams.

• Occasionally act as a team representative, coach, and mentor for team members, sharing best practices and supporting their professional growth.

• Drive initiatives to improve program management standards, tools, and practices to enhance organizational efficiency and predictable delivery quality.

• The successful on-time and on-scope delivery of your assigned major programs, ensuring all user-centric and technical requirements are met.

About you:   

We're looking for a highly driven, collaborative program leader who thrives on solving complex challenges and elevating team performance.

• You approach every program with a tenacious drive, exhibiting exceptional self-ownership and the ability to operate effectively and efficiently with minimal day-to-day guidance.

• You are deeply curious, constantly seeking to understand complex technical requirements, improve program standards, and leverage your active listening skills to truly hear and synthesize stakeholder needs.

• You are inherently open and a genuine team player, fostering strong, collaborative partnerships across all levels and departments. You apply this transparent approach when navigating complex and difficult conversations, securing consensus and resolution through effective influencing.

• You bring energy and a sense of fun to your role, thriving in fast-paced, high-growth environments where you apply your approximately eight years of experience to provide solutions to a wide range of difficult program challenges.

• You have a thorough knowledge of business practices and demonstrate commitment to professional mastery, ideally holding or pursuing a relevant certification like the PMP.

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans

• Medical, Dental and Vision Coverage

• Paid Time Off

• Paid Parental Leave

• Support for Community Involvement

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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