front desk executive with 2 years experience
5 days ago
Position Overview
The Front Desk Executive is responsible for managing patient interactions, ensuring smooth clinic operations, and providing administrative support in a skin and hair care environment. The role requires excellent communication skills, a customer-focused attitude, and the ability to coordinate effectively with dermatologists, trichologists, and clinic staff.
Key Responsibilities
- Greet patients and visitors professionally and create a welcoming clinic environment.
- Manage patient registration, maintain updated patient information, and ensure accuracy of records.
- Schedule consultations, follow-up appointments, and treatment sessions using clinic management software.
- Handle incoming calls, respond to patient inquiries, and provide accurate information about clinic services, treatments, and pricing.
- Coordinate patient flow between the waiting area, doctors, and treatment rooms to ensure minimal wait times.
- Manage billing and payment processing, including invoices, receipts, and cash/card transactions.
- Maintain and organize confidential patient files and documentation in compliance with clinic policies.
- Assist in explaining basic treatment procedures and pre/post-care instructions (non-medical guidance).
- Monitor inventory of front office supplies and coordinate with the team for replenishment.
- Work closely with medical staff to support daily clinic operations and address patient needs promptly.
- Handle patient concerns or feedback and escalate issues when necessary.
- Maintain cleanliness and orderliness of the front desk and waiting area.
Required Skills & Qualifications
- Minimum 1–2 years of experience as a Front Desk Executive in a skin, hair, dermatology, or wellness clinic.
- Strong communication, interpersonal, and customer service skills.
- Ability to multitask, prioritize, and stay organized in a fast-paced environment.
- Basic understanding of dermatology, skin and hair treatments (non-clinical knowledge).
- Proficiency in computer systems and clinic management software.
- Pleasant personality, professional appearance, and positive attitude.
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Work Location: In person
-
Front Office Executive
2 weeks ago
Thiruvananthapuram, Kerala, India Chempaka Group of Institutions Full time ₹ 4,00,000 - ₹ 6,00,000 per yearHiring – Front Office ExecutiveChempaka Group of Institutions is seeking a smart, presentable, and customer-oriented Front Office Executive to manage front desk operations, handle calls and visitors, and assist with basic administrative tasks.Key Responsibilities· Greet and assist visitors and clients· Manage phone calls and messages· Handle mail,...
-
Sr. Front Office Executive
7 days ago
Thiruvananthapuram, Kerala, India Biverah Hotel & Suites Full time ₹ 2,52,000 - ₹ 3,00,000 per yearWe are looking for a Sr. Front Office Executive Full time. The Duties and Responsibilities of Sr. Front Office Executive are:Guest Check-in and Check-out, Customer Service Excellence, Reservation Management, Guest Relations, Billing and Payment Processing, Coordination with Other Departments, Telephone and Email Handling, Record Keeping and Documentation,...
-
Front Office Executive
7 days ago
Thiruvananthapuram, Kerala, India Skinn Health by Dr Shruthi Full time ₹ 1,80,000 per yearPosition: Full-Time ReceptionistQualification: and aboveSalary: Up to ₹15000/- per monthLocation: Kowdiar , TVMDo you love interacting with people and creating a warm, welcoming environment?We're looking for someone friendly, organized, and confident — someone who can greet clients with a smile, manage appointments efficiently, and keep our front desk...
-
Front Office cum Admin Executive(Female)
2 weeks ago
Thiruvananthapuram, Kerala, India Kanal way, Full time ₹ 2,00,000 - ₹ 3,00,000 per yearJob Summary:We are looking for a dedicated and detail-oriented Front Office Executive to join our team. The ideal candidate will be responsible for handling front desk operations, data entry, and answering calls. Candidates must have excellent communication and organizational skills, along with a basic degree.RequirementsWork experience as a Receptionist,...
-
Front Office Incharge
2 weeks ago
Thiruvananthapuram, Kerala, India National School of Nursing Full time ₹ 2,40,000 per yearThe Front Office Incharge is responsible for overseeing all front desk operations to ensure efficient patient registration, appointment scheduling, billing coordination, and excellent customer service. The role requires strong organizational, communication, and leadership skills to manage front office staff and maintain smooth day-to-day administrative...
-
Front Office Executive
3 days ago
Thiruvananthapuram, Kerala, India GOKULAM GRAND Full timePosition SummaryThe Front Office Executive is the face of Gokulam Grand Trivandrum, responsible for delivering warm, efficient, and professional guest services. This role ensures smooth guest arrivals, departures, inquiries, and overall front office operations while upholding the hotel's five-star service standards.Key ResponsibilitiesGuest Services &...
-
Front Office Assistant
2 weeks ago
Thiruvananthapuram, Kerala, India AMARA AYURVEDA RETREAT Full time ₹ 2,16,000 - ₹ 2,88,000 per yearThe front office at a hotel is responsible for ensuring guests have a pleasant experience and are satisfied with their stay. Front office staff are usually the first people guests meet and are expected to be courteous, professional, and knowledgeable about the hotel. Some of their responsibilities include:Greeting guests: Making guests feel welcome and...
-
front office assistant cum telecaller
2 weeks ago
Thiruvananthapuram, Kerala, India Alpha heal Institute of Medical Cosmetology & Aesthetic Medicine Full time ₹ 2,40,000 per yearThe Front Desk Executive cum Telecaller is the first point of contact for clients and plays a key role in delivering an excellent salon experience. This role combines front office reception duties with client communication and telecalling responsibilities to ensure efficient operations, appointment management, and strong client relationships.Key...
-
Front Office Associate
7 days ago
Thiruvananthapuram, Kerala, India Vivin Luxury Suites Full time ₹ 10,08,000 - ₹ 24,96,000 per yearA Front Office Associate is responsible for welcoming guests, handling check-in and check-out, managing reservations, and providing information or assistance throughout their stay. The role includes maintaining guest records, coordinating with other departments, resolving guest queries, and ensuring smooth and professional front desk operations to deliver a...
-
Sales Executive
1 week ago
Thiruvananthapuram, Kerala, India Blackbox Academy Full time ₹ 2,50,000 - ₹ 5,00,000 per yearRole Description:Sales Executive cum Front Desk StaffWe are looking for a Sales Executive cum Front Desk Staff to join our team in Trivandrum on a full-time, on-site basis.In this role, you'll be the first point of contact for students and visitors while also playing a key part in driving admissions to the academy.Key Responsibilities:Interact with walk-in...