Inside Sales Specialist for Health Programs

1 week ago

Bengaluru, Karnataka, India HabitNu Full time

Job Overview:

We are looking for an

Inside Sales Specialist

who can engage users who showed interest

in our GLP-oriented wellness program but did not complete payment. Many users browse plans, start the payment flow, request help, or book a consult but stop short of enrolling. Your role is to restart that conversation, understand their needs, answer questions, and help them take the final step. This is a relationship driven role that blends empathy with persuasion. You will act as the human bridge between a user's curiosity and their commitment to improve their health.

Key Responsibilities

  1. Lead Follow Ups Across the Funnel

You will focus on users who:

  • Opened the payment screen but didn't proceed
  • Asked for help but didn't convert
  • Signed up for a consult but didn't pay afterward

  • Browsed multiple plans without choosing one

  • Consultative Sales Using HabitNu's Script

  • Understand the user's health goals

  • Explain our program in simple language
  • Address objections about pricing, expectations, medication, and outcomes
  • Guide them confidently back into the funnel

  • Encourage plan upgrades when appropriate

  • Multi Channel Reach Outs

  • Warm calls

  • WhatsApp reachouts

  • Email reminders

    1. Daily Tracking and Reporting
  • Keep accurate notes on user conversations
  • Track common reasons for drop off
  • Share feedback on funnel improvements

  • Maintain conversion and follow up metrics

  • Deliver a High Trust Experience

  • High empathy

  • Clear communication
  • No pressure selling
  • Ability to build user confidence in both the program and themselves

Skills and Experience Required

  • 2 to 4 years in inside sales, teleconsultation, or program enrollment
  • Experience in healthcare, wellness, and coaching
  • Strong communication in English and Hindi. Kannada is a plus
  • Ability to read user intent based on the stage where they dropped off
  • Basic CRM hygiene
  • Patient, friendly, persistent
  • Strong knack for simplifying complex health concepts

Success Metrics

  • Conversion rate from non paying to paying users
  • Follow up turnaround time
  • Funnel recovery rate
  • User satisfaction scores
  • Monthly revenue contribution

Why This Role Matters

Each drop off is a user who wants support in managing diabetes, obesity, or metabolic health.

Your role helps them move past hesitation and begin a clinically supported journey that improves

their life. You drive impact for users, growth for the business, and real change in public health.

Why Join HabitNu


• Flexible work environment supporting work-life balance


• Culture driven by innovation, learning, and experimentation


• Comprehensive health insurance for you and your dependents, fully company-paid


• Access to in-house Learning Management System (LMS) for continuous upskilling


• Opportunity to shape the future of metabolic health through purpose-driven work

Join us in building a healthier India through science, empathy, and innovation.

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