Deputy Manager

2 days ago

Ahmedabad, Gujarat, India Adani Full time ₹ 10,00,000 - ₹ 25,00,000 per year
Responsibilities

Job Responsibilities:

• Overall responsibility for floor-level guest service management within promoter's office. 

• Ensuring readiness of Cabin, dining areas, guest ante rooms, meeting rooms and rest of the promoter's area 

• Supervising support staff and ensuring best service standards. 

• Delivering high-touch hospitality services to Promoters and VVIPs, including personalized butler-style assistance to ensure their comfort and satisfaction.

Guest Service & Protocol:

• Deliver highly personalized butler service to the promoters and guests. 

• Anticipate guest needs and provide proactive, discreet service. 

• Manage arrival, seating, dining, and departures in line with VVIP protocol. 

• Maintain guest preference records for personalized service. 
Floor & Operations Management:

• Supervise daily readiness of all hospitality zones. 

• Ensure ambience (flowers, lighting, music, air-conditioning) is as per protocol. 

• Coordinate with housekeeping, engineering, and kitchen for seamless execution. 

• Monitor service sequence, ensuring flawless timing and etiquette. 
Food & Beverage:

• Assist chefs in menu execution for VVIP meals. 

• Supervise table setups, presentations, and service style. 

• Ensure pantry hygiene and inventory management. 

• Oversee service flows during luncheons, high teas, and formal dinners. 

• Take care of healthy meal plans coordinate with nutritionist / consultant 
Team Management:

• Supervise service staff on the floor. 

• Conduct pre-shift briefings and grooming checks. 

• Train service staff in VVIP service and protocol. 
Administrative & Reporting:

• Maintain guest logs, checklists, and daily readiness reports. 

• Coordinate with vendors (flowers, décor, special F&B). 

• Support hospitality requirements and billing documentation. 

• Submit daily/weekly floor operations reports 
 

Qualifications

Qualification 
Graduate in Hotel management (preferably from IHM) 
Experience 
list of 4 items

• 10–12 years of progressive experience in the hospitality industry, with a strong preference for exposure to luxury or five-star establishments. 

• Proven expertise in overseeing hotel, banquet, and restaurant operations, with a particular focus on food and beverage service excellence. 

• Demonstrated success in leading high-performing teams and delivering exceptional guest experiences across diverse service formats. 

• Deep culinary knowledge and a refined palate, with hands-on experience in menu development, curation, and innovation aligned with current market trends
and guest preferences. 
 

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