Customer Service Executive

1 week ago

Chennai, Tamil Nadu, India Golden Opportunities Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Roles and Responsibilities :

  • Handle international calls from clients across various time zones, providing exceptional customer service and resolving their queries efficiently.
  • Process customer requests, concerns, and issues in a timely manner while maintaining high levels of accuracy and quality standards.
  • Collaborate with internal teams to resolve complex issues or escalate matters when necessary to ensure prompt resolution.
  • Meet performance targets for call handling, resolution rates, and first-call resolution.

Job Requirements :

  • 1-5 years of experience in an international call center environment or similar BPO industry role.
  • Proficiency in handling international outbound sales calls, customer support, and voice processing services.
  • Strong communication skills with the ability to work effectively in a fast-paced environment with multiple priorities.

Interested candidate can share updated resume to

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