Service Desk Engineer

Chennai, Tamil Nadu, IndiaDepartmentGeneral IT User SupportJob posted onNov 05, 2025Employment typeFull Time EmployeeJob DescriptionDedicated and customer focussed Level-2 Service Desk engineer to provide technical support and assistance to end-users.The ideal candidate will be the first point of contact for all technical issues and requests, ensuring that...

Chennai, Tamil Nadu, IndiaDepartmentGeneral IT User SupportJob posted onSep 16, 2025Employment typeContractorResponsibilitiesServe as the primary escalation point for complex technical issues and ensure timely resolution.Mentor and train junior service desk staff on troubleshooting techniques and best practices.Develop and maintain comprehensive...

What we offerA truly global working environment with a strong focus on diversity and inclusion that allows you to work with people of different cultures from all around the world.An excellent work-life balance, including flexible working times and remote working options wherever possible.An outstanding SoftwareOne working culture where we celebrate our...

Dear Candidate,PFB the JD Below,Location: ChennaiMode: WFONP: Immediate or less than 30 daysRole & responsibilities :Service Desk Engineer: L1/L2 Support)Role Summary:Serve as the first point of contact for IT and application support requests, handling approximately 2,400 tickets/month via chat, email, phone, and the Teams Universal...

Line Manager: Core ManagerJob title: Emergency Desk EngineerJob Abbreviation: L2 Engineer for Emergency (000) desk supportJob Family: Emergency Desk Engineer – L2Job Profile Definition:KPI Performance Monitoring: · Monitor Emergency dashboards for success & failures and initiate incidents for threshold breaches. · Callout to respective stakeholders...

Job Family:User Support (India)Travel Required:NoneClearance Required:NoneWhat You Will Do:Work as a Service Desk/ helpdesk/desktop support Engineer.Will provide technical assistance to Global usersRecognize, diagnose, research, isolate, and resolve problems through engaging discussions with users.Troubleshoot and resolve technical issues related to...

Job title - Emergency Desk EngineerJob Abbreviation - L2 Engineer for Emergency (000) desk supportJob Family - Emergency Desk Engineer – L2Job ProfileKey TasksKPI Performance MonitoringMonitor Emergency dashboards for success & failures and initiate incidents for threshold breaches.Callout to respective stakeholders (Domain L2, IM, Delivery Leads &...

We are seeking a proactive and customer-focused Service Desk IT Technical Support professional to join our team. The successful candidate will be responsible for providing first-line technical support to end-users, troubleshooting and resolving hardware and software issues, and ensuring that IT systems and services run smoothly. You will be the first point...

Job Title:Emergency Desk Engineer – L2Location:ChennaiRole OverviewTheEmergency Desk Engineer (L2)is responsible for monitoring, analyzing, and managing emergency alarms, network performance KPIs, and critical incidents across telecom infrastructure. This role involves coordinating with L2 domain teams, Incident Managers, and Delivery Leads to ensure...

We are seeking an experienced Help Desk Engineer with strong expertise in software installation, troubleshooting application issues, managing virtual devices, and working with ticketing tools. The role requires hands-on technical skills, excellent communication, and the ability to provide high-quality support for US-based clients.Key Responsibilities:Provide...