Inside Sales Associate

Associate - Inside Sales

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital

Razorpay POS, Razorpay's comprehensive suite of point-of-sale led payment solutions, enables businesses to accept various modes of payment across all customer touchpoints. Be it across the counter, on delivery, or via kiosks and vending machines, Razorpay POS devices offer a smooth payment experience with fast processing and high transaction success rates. Merchants are also able to offer consumers convenient payment options like EMI right on the POS device. Access to real-time transaction data and analytics via the merchant portal enables businesses to drive data-led decisions.

With over 500,000 user touchpoints across India & the UAE, Razorpay POS is at the forefront of transforming payment experiences.

Formerly known as Ezetap, Razorpay POS emerged after Ezetap's acquisition by Razorpay in August 2022. As a full-stack financial services organization founded in 2014 by Shashank Kumar and Harshil Mathur, Razorpay is dedicated to innovative payment and business banking solutions, promising a transformative journey for businesses.

Role Overview

We are seeking a results-oriented Associate – Inside Sales to join our Marketing team at Razorpay. Based out of our Bangalore office, this is a high-impact, onsite role focused on outbound lead generation, prospect nurturing, and pipeline building. You will play a pivotal role in driving qualified opportunities for the Mid Market & Enterprise sales team through proactive outreach and campaign execution.

Key Responsibilities

• Identify and research target accounts across priority sectors for Razorpay POS.
  
  
• Make 70–80 high-quality outbound calls per day to engage and qualify business prospects.
  
  
• Drive lead generation through LinkedIn and other professional platforms.
  
  
• Design and run outbound email campaigns tailored to different industries and personas.
  
  
• Manage and regularly update Trackers/CRM systems with accurate lead data and status updates.
  
  
• Collaborate closely with the Mid-market & Enterprise sales team for smooth lead handover and tracking.
  
  
• Achieve and exceed monthly/quarterly goals for SQLs.
  
  
• Share structured daily, weekly, and monthly performance reports with the team manager.
  
  
• Stay informed about fintech trends, competitor products, and lead generation best practices.
  
  

Experience & Qualifications

• 2–4 years of experience in B2B inside sales or outbound lead generation.
  
  
• Proven success in hitting or exceeding lead and conversion targets.
  
  
• Fintech, POS, payments, or SaaS industry experience is highly preferred.
  
  
• Strong cold calling skills and ability to converse with senior stakeholders.
  
  
• Proficiency in CRM tools (e.g., Salesforce, Zoho) and email campaign platforms.
  
  
• Bachelor's degree in Business, Marketing, or a related field.
  
  

Key Skills

• Excellent verbal and written communication.
  
  
• Effective listener and persuasive communicator.
  
  
• Strong organizational and time management skills.
  
  
• Data-driven mindset with an eye for campaign metrics and lead quality.

Preferred Attributes

• Hands-on experience with POS, payment solutions, or fintech products.
  
  
• Experience using LinkedIn Sales Navigator and similar outreach tools like Lusha, Apollo etc.
  
  
• Analytical skills for campaign performance tracking and reporting.

What We Offer

• Opportunity to work in-office with one of India's most respected fintech brands.
  
  
• High-growth environment with ample opportunities for career progression.
  
  
• Collaborative team culture and access to learning & development resources.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
Follow us on LinkedIn & Twitter Experience LevelMid Level

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