Engagement Executive

2 weeks ago

Bengaluru, Karnataka, India Capgemini Full time

About The Role  

Capgemini is seeking a director professional for Engagement Executive role.

Primary Skills 

Account/Engagement Leadership Responsibilities:

?¢ At least 5 years of experience working as Account/Engagement Head in finance shared services.

?¢ Accountable and responsible for service delivery, ensuring performance delivery of all in-scope activities

?¢ Manage the engagement effectively through a team of talented Senior Managers and Operating Managers

?¢ Ensure adherence to process controls (client & CG)

?¢ Oversee attrition and knowledge management

?¢ Drive process improvements and initiatives

?¢ Coordinate with support team leads and onshore client-facing teams, including contracting, legal, transformation, transition, IT, etc.

?¢ Serve as the first point of escalation for service delivery.

?¢ Engage and partner with client leadership independently.

?¢ Collaborate with client leadership on engagement initiatives and future growth opportunities in conjunction with other client-facing teams.

?¢ Own the financials for the engagement

?¢ Participate in the annual budgeting exercise

Domain and Process:

?¢ Manage F&A controllership functions with expertise to ensure smooth delivery

?¢ Strong domain knowledge of Finance & Accounting; core accounting experience is mandatory.

?¢ Experience in leading, reviewing, and monitoring finance shared services teams involved in US GAAP/regulatory/statutory/ reporting processes.

?¢ Responsible for achieving SLAs & Key Process Indicators for all in-scope activities

?¢ Conduct internal process audits & reviews to ensure strict adherence to process parameters/systems as per defined guidelines

?¢ Ensure documentation guidelines are adhered to as per contract

?¢ Perform root cause and action plan analysis for issues/concerns

?¢ Monitor process health

?¢ Drive process improvement between cross-functional teams; enhance efficiencies/productivity

People:

?¢ Recruit and manage high-end talent

?¢ Responsible for managing, motivating, developing, and appraising direct & indirect reports to create a participative work environment that meets organizational/business goals.

?¢ Build structured plans for retention strategy, succession planning, and individual development plans.

Stakeholder Management:

?¢ Maintain relationships with demanding clients to achieve quality product and service norms.

?¢ GovernanceHold weekly/monthly/quarterly review meetings with stakeholders (internal and external) at an engagement/account level, and conduct other operations review meetings for overall departmental progress and review.

Secondary Skills 

Other Requirements:

?¢ Manage a team of 180+ FTEs to ensure the process is followed as described.

?¢ Possess excellent interpersonal, communication, and organizational skills with abilities in team management, team motivation, and customer relationship management.

?¢ Willing to work in shifts, mainly US shifts during month/quarter/annual close, providing guidance and direction to the team on technical nuances during the close cycle.

?¢ Working knowledge of SAP and other tools like Wings, Workiva etc.

?¢ Proficient in MS Office suite, mainly Excel and PowerPoint.

Qualification:-

?¢ Graduate/Post Graduate/M.B.A with 18-20 years

?¢ CA/CPA/CMA (pref not mandatory)

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