Customer Care Representative
4 days ago
About the Company:
HamBOLDS Pvt Ltd is a fast-growing company in the skincare, haircare, and personal care space. Backed by over 30 years of legacy through our parent company Sun Chem India, we build innovative and high-performing D2C brands like: , ,
The Customer Service Executive will be responsible for managing customer inquiries, providing support through various communication channels, ensuring customer satisfaction, handling customer complaints, and working closely with other team members to provide excellent customer service. The role will also involve maintaining customer records, providing updates on services and products, and ensuring timely and efficient resolution of customer issues.
Key Responsibilities:
- Respond to customer queries via WhatsApp, email, and phone
- Maintain CRM database and manage follow-ups
- Assist in resolving post-sale issues or concerns
- Collect and report customer feedback
- Build and maintain strong customer relationships
- Support the sales team with lead tracking and conversions
- Share product information, offers, and updates with customers
- Coordinate with logistics for smooth order processing
- Identify upselling/cross-selling opportunities
- Assist in preparing reports and tracking sales metrics
Skills & Requirements:
- Excellent communication skills (spoken & written)
- Customer-focused mindset with a professional approach
- Basic knowledge of CRM tools (training provided)
- Strong multitasking and coordination skills
- Interest in beauty and personal care products is a plus
Type: Full-time | Freshers & Experienced candidates welcome
Job Types: Full-time, Permanent, Fresher
Pay: ₹10, ₹25,000.00 per month
Benefits:
- Flexible schedule
Ability to commute/relocate:
- Goregaon, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your current CTC?
- What is your salary expectation?
Experience:
- Customer service: 1 year (Required)
Location:
- Goregaon, Mumbai, Maharashtra (Required)
Work Location: In person
-
Customer Care Representative
4 days ago
Mulund West, Mumbai, Maharashtra, India Enrolsy Full time**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...
-
Customer Care Representative
4 days ago
Sewri, Mumbai, Maharashtra, India Crimzon Fashion Accessories Pvt Ltd Full time**Position Overview**: The Customer Care Representative is the first point of contact for our customers and is responsible for ensuring an exceptional customer experience. This role involves addressing customer inquiries, resolving issues, and providing detailed product information to enhance customer satisfaction and loyalty. **Key Responsibilities**: -...
-
Customer Care Representative
6 days ago
Powai, Mumbai, Maharashtra, India WUElev8 Innovation Services Full timeCustomer Care Representative- Full Time - **.** Immediate Notice period acceptable - **.** 50 vacancies1.9 to 4.6 LPA 0 to 0 Years Powai, Mumbai - Job Description- Must to have skills**Desired Skills: -** - Self-Discipline - Learning and decision-making - Patience and action oriented **CRITICAL SKILLS REQUIRED** - Fluent, neutral accent English language...
-
Customer Care Representative
4 days ago
Mumbai, India Believe Full timeCompany Description Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development. Its 1,610 employees in more than 50 countries aim to support local artists...
-
Customer Care Representative
2 weeks ago
Navi Mumbai, India 1point1 Solutions Full timejob summary:we are looking for a dedicated and friendly customer service representative to join our team. youll be the first point of contact for our customers, answering their questions, solving problems, and ensuring they have an outstanding experience with our brand.key responsibilities:customer support: answer customer inquiries via phone, email, or...
-
Customer Care Representative
2 weeks ago
Powai, Mumbai, Maharashtra, India WUElev8 Innovation Services Full timeWUElev8 Innovation Services Private Limited Where U Elevate drives technology innovation with future ready tech talentWhere U Elevate is working on fulfilling the vision of making India an 'Innovation Hub' of the world, by enabling organizations drive their technology innovation with the future-ready tech talent. Where U Elevate does this by providing...
-
Customer Care Representative/Customer Support
2 weeks ago
Mumbai, Maharashtra, India Genxhire Services Full time ₹ 2,50,000 - ₹ 7,50,000 per yearPosition- Customer Care Representative /Customer SupportLocation-Thane,Mumbai (Only Mumbai based candidates are eligible to apply for this position other location profiles won't be considered.)Exp-1+ yearsESSENTIAL DUTIESManage Customer Care queries received via Zendesk, these are escalations from our Care teams around the world for transactions going to...
-
Customer Care Field Service Representative
2 days ago
Mumbai, Maharashtra, India Bombardier Full timeWhen applicable, Bombardier promotes flexible and hybrid work policies. **Why join us?**: Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets and specialized mission platforms. Bombardier has been successful in setting the highest standards because we are a people-centric...
-
Customer Service Representative
6 days ago
Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full timeHiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund **Language**: - English...
-
Customer Care Executive
7 days ago
Mumbai, Maharashtra, India BDV Private Limited Full timeAs a Customer Care Representative, you will be the primary point of contact for our valued customers. You will handle inquiries, resolve issues, and ensure that every interaction leaves a positive impression. This is an entry-level position suitable for fresh who are eager to learn, grow, and make a difference in the lives of our customers. **Job Types**:...