Associate /Assistant Manager Tele Sales (Insurance)

2 days ago


Noida, Uttar Pradesh, India Mancraft Consulting Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year


Job Description:

Key Requirements:

  • Complete Daily Dailer/talk time target Hrs
  • Achieve Sales & Campaign target
  • Working days & hours - 6 Days, 9 hrs working
  • Weekly off/Leave – will be given on Roster Basis  
  • National Holiday, festival Holi & Diwali holiday working Leave
  • 15 Days of training will be given based on which you are required to pass the certification test, you will get 3 attempts to pass the test.
  • Interview process: Face-to-face Round of interview 2- HR & Business TL, same day selection. 

Responsibilities

  • Manage large amounts of calls in a timely manner as per the given call/dailer target
  • Follow communication "scripts" for handling health insurance sales, upsell, and cross-sell.
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in the given CRM
  • Frequently attend training to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Requirements and skills

  • Previous experience in a customer support or tele sales role
  • Track record of over-achieving the target
  • Strong phone and verbal communication skills along with active listening
  • Strong command in one of the of local language (Hindi/Bengali/Tamil/Malayalam) along with English communication.
  • Interview Location – A-67, Sector-64, Sahara Chowk, Near Metro Sec 62-Building-Incuspaze



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