Customer Support Specialist/ Remote
2 weeks ago
Job Title:
Customer Support Associate International Voice Process (US Shift)
Job Summary:
We are hiring enthusiastic and customer-focused professionals for International Voice Process roles with opportunities for both Work from Office (Bangalore) and Work from Home (Chennai) locations.
The ideal candidate should possess excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service to international clients.
Locations:
Electronic City Phase 2, Bengaluru (Work from Office)
Chennai (Work from Home System provided by company)
Roles and Responsibilities:
- Handle inbound and outbound calls for international customers.
- Assist customers with product or service-related queries, order information, payments, or account issues.
Preferred Candidate Profile:
- Excellent English communication skills (both verbal and written).
- Comfortable working in night shifts (US time zones).
- Graduates / Undergraduates can apply (except BE/BTech for WFH role).
- Minimum 6 months to 2 years of International Voice or Semi Voice experience preferred.
- Freshers with strong communication skills may also apply (for Bangalore role).
- Must have a laptop/desktop and strong internet connection (for WFH).
- Immediate Joiners Only.
Compensation:
CTC Range: 3.1 LPA to 4.5 LPA (Based on experience & performance)
Incentives: Performance-based monthly incentives post training
Cabs: 2-way cab facility (for Bangalore office)
Work Schedule:
- 5 Days Working (2 Rotational Offs)
- Night Shifts (US Time Zone)
If interested
Contact- HR Aman
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