Quality - Assistant Manager
3 days ago
Job Title:
Assistant Manager – Quality Assurance (QA)
Department: Quality Assurance (QA / QC / QMS)
Location: Pithampur
Key Responsibilities:
- Lead and manage QA, QC, and QMS teams to ensure adherence to company and regulatory quality standards.
- Ensure laboratory and control sample areas are maintained in a safe, clean, and compliant condition.
- Develop, review, and implement HACCP plans, including process flow verification and identification of Critical Control Points (CCPs).
- Review and monitor the Product Safety and Quality Management System (PSQMS) at regular intervals.
- Track and evaluate progress on Product Safety and Quality Objectives to ensure timely achievement.
- Plan and execute 5S audits, Internal QMS audits, and Management Review Meetings (MRM) twice yearly with senior leadership.
- Lead investigations and root cause analyses (RCA) for critical and major audit observations; ensure closure through CAPA implementation.
- Manage customer complaints, coordinate investigations, and ensure corrective/preventive actions are effectively implemented and tracked.
- Conduct validations and calibrations of machines and lab instruments as per the Validation Master Plan.
- Coordinate customer and ISO external audits; facilitate RCA, CAPA, and CAR closure with cross-functional teams.
- Conduct monthly quality review meetings; collect and analyze Quality KPIs and report deviations.
- Perform daily shop-floor walkthroughs, collect and analyze quality alerts and incidents (Supplier/Internal/Customer), and ensure effective CAPA closure.
- Lead change control management for any factory change impacting product quality, including product trials and specification updates.
- Supervise batch release activities as per customer-specific SOPs.
- Conduct training sessions per the QA training calendar to strengthen quality culture.
- Collaborate with Business Development and Production teams on artwork approvals, NPD (New Product Development), and packaging material fitments.
- Develop new product specifications, SOPs, and inspection checklists to support continuous improvement.
Technical Knowledge:
- Quality Management Systems (QMS)
- HACCP principles
- Incoming and In-Process Quality Inspection
- Root Cause Analysis (RCA) and Corrective & Preventive Actions (CAPA)
- Good Documentation Practices (GDP)
- 5S Workplace Management
- ISO 9001:2015 standards
- Diaper technology (preferred for personal care/FMCG industry)
- MS Office (Excel, PowerPoint, Word)
Education & Experience:
- BE / B.Sc. / B.Pharm or equivalent in a relevant discipline.
- Minimum 10 years of experience in Quality Assurance, Quality Control, or QMS within the FMCG / Personal Care / Manufacturing industry.
- Proven experience managing audits, validations, and customer complaint investigations.
Job Type: Full-time
Pay: ₹35, ₹50,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
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