
Quality and New Projects manager
2 days ago
We are looking for a Quality and New Projects Manager to lead quality assurance, drive internal and external audits, and act as a key liaison for customer quality-related communications. The role involves maintaining quality standards across units, resolving customer complaints, and ensuring compliance with industry norms and certifications.
Key Responsibilities
- Oversee the entire quality management system (QMS) across all units – Camshafts, Components, and Foundry.
- Ensure adherence to internal quality standards and regulatory/compliance requirements (ISO/TS/IATF, etc.).
- Act as the primary point of contact for all customer quality-related communication, including feedback, complaints, and corrective actions.
- Prepare and share detailed quality reports, CAPA documentation, and audit responses with customers.
- Conduct internal audits and assist in external audits (customer audits, certification audits, etc.).
- Coordinate with production, maintenance, and other departments to resolve quality issues and ensure implementation of corrective and preventive actions (CAPA).
- Drive initiatives for process improvement, defect reduction, and first-time-right production.
- Ensure calibration and maintenance of all quality inspection equipment and instruments.
- Train and guide quality inspectors and team members on quality standards, tools, and procedures.
- Monitor quality KPIs such as rejection rates, rework percentage, and customer returns.
- Conduct root cause analysis for major quality concerns and document lessons learned.
Requirements
- Qualification: B.E. / B.Tech / Diploma in Mechanical or Production Engineering
- Experience: 7+ years in quality assurance, preferably in automotive or auto component manufacturing
- Strong knowledge of quality tools.
- Hands-on experience with ISO/IATF audits, customer complaint handling, and CAPA processes
- Excellent communication skills to interact professionally with customers and internal teams
- Ability to manage and guide a team, set processes, and ensure accountability
- Strong documentation and reporting skills using MS Office, Excel, and ERP systems
Job Type: Full-time
Pay: ₹500, ₹550,000.00 per year
Benefits:
- Commuter assistance
- Leave encashment
- Provident Fund
Ability to commute/relocate:
- Pithampur, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- what is your current salary
- what is your expected salary
Education:
- Bachelor's (Preferred)
Experience:
- quality: 6 years (Preferred)
Work Location: In person
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