Process Trainer
2 days ago
Key Responsibilities:
- Design and deliver training programs related to Loans, BNPL, and Fintech regulations.
- Develop high-quality PowerPoint presentations that enhance learning effectiveness.
- Create fresh, engaging, and interactive content for training materials, manuals, and e-learning modules.
- Conduct live sessions, webinars, and workshops for different teams, including sales, customer support, and collections teams.
- Evaluate training effectiveness through feedback, assessments, and continuous improvement.
- Stay updated on industry trends, regulatory changes, and Fintech innovations to integrate them into training modules.
- Collaborate with stakeholders to understand business needs and tailor training programs accordingly.
Required Skills & Qualifications:
- Expertise in PowerPoint ability to design visually appealing and informative slides.
- Strong content creation skills – ability to develop comprehensive training materials.
- Experience in Fintech – especially in Cash Loans & BNPL products.
- Experience with LMS (Learning Management Systems) and e-learning tools and AI web tools that cater to training requirement
- Excellent communication and presentation skills. Basic excel reporting skills
Preferred Experience:
- Previous experience as a Trainer in BFSI / Fintech / Loan & BNPL sector.
- Familiarity with financial products, lending processes, and compliance regulations.
- Ability to adapt training methods to suit different audiences.
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