Front Office Manager

5 days ago

Pune, Maharashtra, India AccorHotel Full time
Job Description
  • Responsible for the efficient management of the front office operations, including all related services to ensure profitability through proper planning, organizing, directing, implementing and control.
  • Ensure ongoing liaising and coordinating with all departments of the entity to ensure total guest satisfaction.
  • Ensure that Team Members are prepared and well-informed to deliver an exceptional experience to Guests from check-in through check-out.
  • Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue

Maintains a professional cohesive team by hiring, training, coaching, counseling and developing the most qualified individuals.

Qualifications

Your experience and skills include:

  • Candidate must possess a minimum two-year experience in an upscale hotel as a Front Office Manager along with strong organizational skills and the ability to work independently.  
  • Four-year degree from a Hotel Management school or Business school.  
  • Excellent verbal and written English skills
  • Excellent interpersonal, communication, organizational, and computer skills.
  • Willingness and ability to work a flexible schedule to meet business demands.
  • Assist with additional projects or requests as needed. 

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